Mario was AMAZING! He was professional and did excellent work! He was very knowledgeable and completed the job in a timely manner. His confidence set me at ease. He explained everything as he completed the job. He made the whole experience fun. I wasn’t expecting such an awesome personality. Who knew calling a plumber could be so much fun! :)
My experience has not been the best with this company. I called 2 weeks ago on a Monday because I had a water leak. They came the same day gave me a quote and they came the next day to fix the broken pipe I had in my front yard. I was told they could not close everything up until it pass inspection. Which I totally understand but it pass inspection last weeks. And I called so they can come and finish the job. I was told they would call me back. Almost 4 days later and I’m still waiting for a call back. Seriously this makes me so mad because they sure wanted there money right away. But now they can’t even finish there job. So frustrating because they don’t communicate and they lack on customer service. My house just wants to finish the job himself. But we were told if he does and something happens to the new pipe they place they will not be liable. Seriously then finish what u started. Or at least have the decency to call people back. Honestly horrible company and they obviously not care about there customers only about getting there money and once they do they can careless about finish the job. My house has been like this since September 21st. And we’re still waiting for them to finish. And is not like we don’t pay them. We paid in fill the same day they came to put the new pipe. So upset because they can careless about my grass. I will never use this company ever again.
I was very satisfied with my service today. The technician seemed knowledgeable and experienced. Though it wasn’t a super complicated repair, it was pretty dire since there was water streaming down from a place where a clamp had failed and it is Sunday. Given that this was an emergency weekend repair, I thought price was reasonable, but otherwise might have found a little expensive.
Atlas Plumbing provided service and support for our tankless hot water system at Mesa Valley Estates Senior Living. Professional, courteous and responsive 7 days a week, they communicated with us in a timely manner throughout the process. Thank you, Atlas Plumbing!
Rod Ray is the best, had an issue installing our kitchen faucet, Rod was able to come same day. Cheerful, knowledgeable and fast repair. Atlas plumbing will be my go to for all of our plumbing needs.