Horrible experience on the front end out of Las Vegas. We confirmed the date 3 weeks before the move and then again 3 days before the move. Someone dropped the ball and had the wrong date in the system. They started lying about the crew being there, or on the way. They weren't! Bekins had to scramble to pick up our merchandise on the day promised. In doing so, they hired an inexperienced crew that had little or no regard for our property. They were slow and generally lazy. The salesman disappeared and the operations manager (to this day) has not returned my phone call. Total unprofessional fiasco. They talked about their first class quality and experience... for that reason, we chose not to pay the extra for the insurance. What a mistake. Damaged boxes marked fragile" or 'this side up." Disregard for furniture. Zero compensation for their mistakes, outright lies and horrible service. Virtually no communication from anyone with any authority. We did not get the service for which we contracted. If you're thinking Bekins Las Vegas... DON'T! The crew in Texas was awesome... too little, too late.
My daughter received her household goods shipment from Germany yesterday. Bekins in Las Vegas, NV delivered them. More specifically, Matt and Blake from Bekins delivered them. These two gentlemen were exceptional representatives of this company. Very skilled in their craft. They unloaded my daughters things and placed them into her storage unit in a very expeditious and professional manner. These two skilled professionals deserve a raise, a bonus or both. I will recommend Bekins to all of my military contacts based upon the performance and representation of these two. Great job gentlemen!!! Or as we say in the military, “Bravo Zulu.”
The only mover I trust! Their moving crews are professional and careful with your belongings. They are respectful and polite. They give you an itemized quote, when your move is done, they don't try to charge you for extras.
We used Bekins for a large move from a 4550' home to a 3300' home. They were GREAT. The major piece was a 7 foot Steinway Grand Piano and they brought this down a circular staircase, and the UP a circular staircase in the new house with NO problem, NO damage, and professionally. I have used multiple moving companies over the years and Bekins definitely ranks near the very top, if not the top. They did not break one single thing, and nothing was missing. That's quite incredible given the size of our move. Thank you Bekins for a GREAT job. Highly recommended!
OMG, the worst possible move we’ve ever made. Albert and Kirk seem like nice guys but believe me the don’t give a dam about you or your possessions. We had our goods stored with them and after doubling the cost out of the blue we decided to move out. Unfortunately, we used Wheaton/Bekins to move our stuff to the East coast only to get a partial shipment that was extensively damaged with no expectation of getting the balance. These guys are the worst nightmare you can have for a move.