I've been going to this location for a couple years. My usual girl Lacy, who is amazing, is off, so they put me with Rebecca. I specifically told her not to give me the "witch eyebrows", where the only part that moves are the corners of my eyebrows. It gives these arched witch eyebrow look. Not a good look. I waited 7 days, because for me, that's usually the final look and nothing changes after 7 days. She gave me witch eyebrows! I called to have it fixed because I have an event this weekend. The girl who answered the phone gave no apology, and zero customer service. She put me on hold for 9 minutes, and when she came back, she told me she could only schedule a follow up in two weeks. I told her my situation, and how that would not work. She said nothing. She offered no solution for the problem they caused, zero empathy, and zero kindness. I wasn't rude, I didn't cuss, I voiced concern, and I received no help. Very disappointed since I've been going here so long. Clearly need to find a new place.
This place is great! The staff are super friendly and Lacey is awesome at injections! She is methodical and a perfectionist and you can see it in your results! Would highly recommend seeing her.
Had such a good experience here! Julia was so professional and knowledgeable. Love the end results. Will definitely be booking with her again!
If you enjoy paying to wait 30-45 minutes for them to fulfill your appointment this place is great. Will not be going back.
Started getting hydra facials here and I am so happy. The front staff is so kind and Nadia is the best. Very professional and clean atmosphere. 💗