Hi so I wasn’t even able to come to my appointment but the ladies at the front of both locations are very rude. I called yesterday to cancel an appointment and reschedule and they couldn’t find my appointment. So then today I get a phone call saying that there was a cancellation if I want to come in early. I told the girl I actually have to cancel my appointment and she told me if I cancel it then there is a $50 charge. I laughed and told her I wasn’t about to pay $50 and she told me well my card is going to be charged. I said well no it’s not and she said yes it is because that’s policy. I said well where are you going to get my card to charge? Because I never put a card on file. Then she said it would be noted on my account since there’s no card and hung up. VERY VERY rude. I called back to let her know about how I tried to cancel yesterday and the girl said she was the only one there and didn’t have a conversation like that and I must have talked to the other location. I didn’t get an apology, the girl was so rude I had to take time out of my day to come write a review. I WILL NOT BE RETURNING. I just wanted to reschedule….
I went to see Nichole for a consultation and she was incredibly professional and thorough. Nichole took her time explaining everything and walking me through every step. I have the most perfect lips and the smoothest skin thanks to her. Ask for Nichole and she will definitely put you at ease and make you look gorgeous! Xo
The woman who work at the front desk have an attitude when they talk to you as if they are so important. They are not helpful with trying to make appointments and also don't call back. Both locations the appointment woman were rude.
Great staff. Quick
Beverly Hills Rejuvenation Centers is not only a state of the art facility with the latest equipments and techniques but also a friendly and knowledgeable medical spa. I’ve been getting my laser treatments with Solvina for about a year at Boca Park. She is always on time for my appointments with a happy demeanor, she’s thorough, experienced and well-informed. She makes sure I’m comfortable and I understand the process well. I look forward to my appointments with her... The facility also carries top line medical grade skin care products such as ZO. Happy Solvina has a thorough knowledge of it as well. It’s a delight to address everything from proper skin care to laser treatments to body sculpting and facial rejuvenation with trained staff such as herself. (Being that I’m also a trained aesthetician at a competing office and a hard sell, I highly recommend this place!) Well done to the staff, management and medical directorship!
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