Joe was awesome! I'm so thankful he was able to get me in same day. He was on time, fast, and efficient. The thing that I appreciated the most is how he took the time to explain everything to me and handle the insurance calls. How you know they really t care is they followed up to see how everything was going. I will use Boss Plumbing for all my plumbing needs! I love this company.
Thank you, Boss Plumbing for a job well done! We were referred to you by my Son. My elderly Mother needed a shower repair in a 30 year old house. Most important to me was Boss Plumbing pricing and availability. Most important to my Mother was Joe's kindness and patience with my Mom. Also thank you for cleaning up after yourself and leaving us with operable Plumbing! A very satisfied customer who will continue to recommend you to our family and friends 😊
Dishonest technician: I've used Boss several times at my workplace for repairs at homes we manage and had good experiences so I decided to call them for a repair at my home. Technician David arrived at my home, advised he already knew the problem based upon the description provided during scheduling, asked to be shown the kitchen sink to confirm his diagnosis. Upon doing so he verified his original diagnosis and I asked if he could replace the pipe that connects my disposal to the drain. He replied "if I replace the pipe it will bring the cost for today's service up to $95" to which I replied that would be fine. He then went to his vehicle, determined he DID NOT have the pipe I needed and therefore could not do that portion of the repair, but continued with the main issue that I called for originally. He was at my home for less than 20 minutes TOTAL. He provided a receipt with NO PRICING and advised an office rep would call for payment. Moments later a rep did call and demanded $95, so I asked why I was being charged for a repair and piece of equipment THAT WAS NOT PROVIDED. The rep put me on hold and called the technician back, and he confirmed my version was accurate. Extremely disappointing that he tried to charge me for work I will now have to DO MYSELF. If you choose to hire Boss Plumbing, be extremely careful as only some of their technicians are honest.
Had an issue with our main plumbing line at our business that left our toilets inoperable but luckily was able to make a same day appointment with Boss! Our incredible technician, Jonathan, was on time, extremely friendly, and upfront about the work he might need to do and the costs associated with it. Did a great job quickly making easy work of our issue and now we are back up & running! Will definitely use Boss Plumbing again if issues arise! Thanks Jonathan, Angel, and Boss!
Jacob's the man. He replaced my faucet quickly and made solid recommendations on what to do with other issues. They seem like a very honest company with the customer's trust in mind. I'd definitely use them again.