I came in July 31st for my son’s birthday to get a birthday bear for him, unfortunately they didn’t have any more bears but we did end up purchasing another one for him & the young ladies there that day (wish I got their names) took my name and information down to honor it when they received in more bears. Today, they called me and let me know they have more and would set one aside for us. I’ve been a customer since I was a kid and now you guys have a forever customer!! Thank you build a bear and all of the ladies at this location for this amazing experience. I truly appreciate the customer service and for them going above and beyond to remember us!
Helpful staff. Clean store. Lots of fun options. Located in a nice outdoor shopping center. Parking can be tricky.
It's the best place to go and let your child pick a animal to get stuffed
Great place! First time to this location, amazing service from the time we entered till the time we left! We went just in time before it became busy so we had plenty of attention for a few minutes! Would recommend and will return!
Clean store. Masks and restrictions definitely bring down the already limited experience. This type of place is about the experience and joy, however the bear selection is limited is store. I think they should have a much larger selection, just as much as they would have online. The staff asks if the kids want the animal soft or firm, but dont provide a sample. These are kids and need to experience it to be able to give an adequate answer. Also they upsale the smell option, but again they dont provide samples of what the smell actually is.
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