I hadn’t anticipated having to move my stuff into a portable storage container and then have that container moved to my new home but that’s how it worked out. Mike, the Cool Box driver in Las Vegas, made things super easy and helped keep my stress from this move at bay. It was really great to be able to just focus on the move itself and all the things that come with moving and not have to worry about “my stuff” at the same time. I knew my stuff was in good hands with Mike. Customer service was outstanding as well and very accommodating during the holiday season. Thank you guys so much!
Customer service is outstanding with this company. We contacted several different storage companies and looked at a ton of options but landed on Cool Box mostly because of their customer service. We're using the unit for inventory so we needed the insulation as well, but customer service put them over the top!
Awesome experience! Mike the driver was so nice, so careful moving the full container and so good at what he does...nothing in the container moved while being picked up and dropped off, I thought it was going to be mess with moving it since I was in a rush and really didn’t secure the inside but to my surprise Mike did such a great job at moving it up onto the truck and rolling it down slowly that when I opened it everything was just as I packed it! WOW Awesome job MIKE! Wendell at the call center was also very nice and helpful. Thank you everyone at CoolBox!
I called to ask when they would move it. Failed to provide me any info since it’s parked Infront of my house blocking anyone from parking there. I spoke to a Britney who was extremely rude, they do not Care how this affects others!
Starting from my first phone call to the last one everybody and everything was Amazing. I will never hesitate to Refers " cool box storage" to any of my friends and. Family members. 👍job well done.