On my trip I utilized the Emergency room, prosthetics, and enrollment. All services were top notch. Facility was new and clean.
I don't know who they're paying for these 5 star reviews, but this whole encounter at the mental health clinic was a joke. The clerks were great, but the doctors and sorry excuses for NP's are pretty much useless as they won't even read basic paperwork. Forget any past diagnoses you've gotten because they don't care. I can't imagine discrediting a better VA doctor that's already given a proper diagnoses and taken the time to administer tests and offer appropriate treatment so you can back up your NP that's quick to just throw out scripts and boot you out the door as fast as possible on a first time walk-in when that's not even what I wanted. Great "rapport" you're building.
Called Va Hospital Operator for a phone number. The operator hung the phone up, claiming, he was having a hard time hearing me. Operator was very short tempered and impatient. Also this isn't the first time I encountered this type of service. I'm applauded at the service that is afforded to men and women that has served our country. Individuals such as the operator answering the phone or any other service afforded to public service, should be retrained or terminated immediately .
I have been using this VA facility since it was opened. I have had much better care than I have received at other civilian facilities here in Las Vegas. I have been treated very promptly and with courtesy.
The VA provided me with a contaminated prescription for 36 days prior to telling me to stop taking the drug. They appear to buy drugs and medical devices from unregulated countries, like China and India. I hope they stop this unsafe practice. Vets need their medicines to be free of carcinogens.
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