Antonio arrived within a few hours of my calling for service. Friendly greeting at the door. I explained what I needed and he started working right away. He kept me informed as he completed each repair. The caulking in the shower was a little sketchy, but much better than I could do. He explained the warranty available prior to leaving. I was very satisfied with his work and would use this company again.
Scott and Jonathan were extremely helpful! They did all the speaking and negotiating with my property management and got me taken care of. My main sewage line had roots grow into the piping causing a crack. They quickly had a landscaper on scene to dig up the piping so they could repair the damaged area. 100% would recommend their service. Thank you both!
Antonio was very friendly, knowledgeable and fast! We had another quote from another company which was way too high plus their plumber was not as knowledgeable. We are so glad we decided to call Dignity Plumbing!
I called at 8am after I saw my water heater had flooded my garage. The receptionist over the phone was extremely nice and pleasant and told me that the earliest appointment they could get for me that same day was an 11-1PM window, but that they would do everything they could to get someone out ASAP. Turns out the technician pulled up at 10 AM, told me that I needed a new water heater because clearly there was a leak and had the old one out and the new one installed within two hours. Scott was our tech and he got the job done. It’s been working great ever since. More importantly to me, was the office manager Liz’s professionalism. I tried to make a claim with my insurance to see if they would help me pay for this unexpected expense, and my insurance company needed more info regarding diagnostics. Liz called them personally and spoke about the problem with my water heater and did everything she said she would do to help me make that claim. She truly went above and beyond, and that’s why I’m taking the time to write this review. I now see why they have 5 stars. Everyone was timely and kept their word. I won’t be calling anyone else for our plumbing needs, it’s hard to find good business with good ethics these days, and I’m glad I found them!!!
Brian was on time, friendly, and professional. He quickly diagnosed and fixed our issue for a fair price. We will definitely use them again when/if we need a plumber.