Absolutely thrilled with the experience of buying a bike from here. Chris my sales guy was top notch! I came into the store with a good idea of what I wanted. He answered all of my questions and was very helpful. He was NOT a typical pushy sales person ( I tend to hate these) . He didn’t try to up-sell me or try to pressure me to do add-on packages or upgrades. All he wanted was to make sure I was happy and was getting my dream bike. Ryan in financing was amazing as well. I am a small business owner and banks can be weird about giving out loans. He worked really hard to make sure I had no difficulties getting the loan and made sure it was a great one as well! Erik the general sales manager also reached out to make sure that I was completely happy with my experience. They all went above and beyond to make me feel like family. This is now my go to place for bikes & accessories. I also was not comfortable riding the bike on the freeway home for my first time on it. So no problem they delivered it right to my door free of charge! I highly recommend checking this place out and seeing if any of these beautiful bikes could be your dream bike. The team there will take good care of you!
Picked up my Diavel Black and Steel from these guys last week. They worked diligently to get me in and out of the dealership quickly because I was on an extremely tight schedule. Ryan was an absolute pleasure to work with and I would recommend buying from Ducati of LV just because of him alone. Jayson in parts/service also took great care of me and made sure my bike was ready to roll. 5 stars across the board for these guys!
I came to Ducati Las Vegas from SoCal to purchase the last v4s they had. I was very very pleased with their services and sales team. Will from sales and also Jason from service made me feel very welcomed and treated me like family. Excellent service and I definitely recommend them. Thanks again guys!
Had a great experience buying my first Ducati here, a V4 Multi Pikes Peak. The bike came only a few weeks after putting my deposit down. Ryan, Steve, Jason B and Amy were great to work with and I appreciated the positive experience. Coming to terms wasn’t like going into battle, as other new bike buying experience have been. I look forward to an ongoing customer relationship w/ Sin City Ducati as I enjoy this beautiful machine for years to come.
I wish buying a vehicle could always be as smooth as my experience with my Ducati. Chris demonstrated superior customer service skills and was extremely patient and knowledgeable with my guh-zillion questions. He was definitely most concerned with assisting me to get what I wanted, rather than just making a default sale; very genuine approach. The rest of the staff that he introduced me to, also provided great customer service and were very informative, regarding their role in the process. To all of you that helped me get my newest bike... thank you!