Great staff, good price. Can get a little crowded. Some of the equipment is older but works fine. They do their best to keep up with all the wear and tear from heavy use by constantly maintaining everything. They add new equipment and amenities from time to time so overall would recommend. Would like to see them add more cleaning spray/towel stations to promote better overall cleanliness.
Such an amazing place to workout! Not only is this facility clean but the staff is friendly and professional. I was struggling with exercises and didn’t know much about working out. I meet a fitness manager named Leah “ the fitness guru” who was very knowledgeable and very friendly. She set me up with a welcome workout where not only did she take my measurements, and get my body fat percentage. She help me set realistic goals and set me up with a wonderful trainer. His name is Luke and he also has been amazing! I’m so grateful to say I’ve already lost 15lbs and down 2 pants sizes! Thank you so much for all your help! This is my home Club and I’ve never been so happy in my life!
They make you do everything through the app which is great when you are a member. I moved out of state and tried to cancel through the app. Not possible. I emailed asking what the process was, they confirmed they received my email but never got back to me. Called the gym and you can’t cancel through them so I had to call corporate office. Cancelation was easy but there is a 30 day hold and you have to pay an extra month. This company is straight corporate, people at the gym can’t help you. Go to a privately owned gym if you actually want to work out in a place where the people working there care about their clients and their facility.
Overall it’s a good gym. I used to go here frequently and resigned up since I enjoyed my previous experience. The equipment is good and they have great classes. Upon signing up they tried to set me up with a trainer who said I wouldn’t reach my goals without her. Overall it was a discouraging experience. (Keep in mind I didn’t claim to have a goal and never expressed interest in a trainer) I explained that I prefer the training at planet fitness since I get along with the trainer and have made a lot of progress with him. The girl went on to say how planet fitness is awful. I understand it’s a beginner gym, but it’s unprofessional to talk bad on another gym and about a trainer she doesn't even know. She didn’t even ask me about my health or my current fitness program. Overall she talked down to me and acted like I didn’t know a thing about the gym. Hate to say it. If you’re looking for a trainer planet fitness is better since they actually ask those questions and it’s free with their membership. I’m just going to eos for the group classes and strength equipment.
Opens 24/7 which works for my schedule and lifestyle perfect. Affordable for the amount of equipments, gear, programs and services that they provide. Plenty of locations here in Vegas for conveniency.