I had appointment for 3:00pm today 8/10/2021. I got there in time. While coming in the only employee was clean the office that was quite messy. I explained her i was my first time getting a tattoo removal. She doesn’t give a good consultation she was like in a rush. She handle me a pair of eye cover that were really dirty. She numbed the area less than a minute and started the process. As soon she started i was in pain but all she told me it was to hold it. Again put ice for less than a minute. I haven’t being numb at all. She continued with the painful process without any concerns until she finished. So bad from me I didn’t read the reviews before getting the service. Awful reviews for this business. With this unprofessional service for sure that business is not going anywhere that closing for the bad customer service. Im a hairstylist i i know what customer service should be. I encourage you not to support this business and staff.
I just felt like it was super rushed there was only 1 woman and she looked like she ran everything as far as being the tech, the receptionist, & customer service? My appointment was at 3:00 for a tattoo laser removal & I was out by 3:10 . She barely gave me any time to ice pack to numb the area of the removal & there was other clients outside the room she knew she had to get to as well. Not sure if it just was a short staff that day but I just felt like my appointment was rushed & she didn’t really make me feel that comfortable but she was nice. Overall the place is also small in a corner of a plaza.
Booked appointment months in advance. Showed up and waited for 20 minutes and doors were locked - she was not there to provide service. Don’t waste your time.
I experienced the worst customer service from the new owner. Apparently her husband was a former owner and he remove my tattoo in two visits. With the new owner after four visits part of my tattoo still remained and I was told I'm going to need to buy another set of four sessions. I refuse to pay any more money and I left a dissatisfied customer. It seems that the new owner is interested in getting more money out of her customers rather than rendering customer service satisfaction.
Hundreds of dollars and 8 sessions later and my tattoo looks the same as it did on day 1 😭