Service and bud was phenomenal! Staff are extremely professional, nice and helpful with everything during my visit. I felt welcome as soon as we stepped into the store. My partner and I were highly impressed by this dispensary and we will definitely come back again when in town!
First how does your online ordering system have the option to confirm the cash option but won't proceed unless you click the cashless option? And secondly I understand to be busy and can't answer all calls but why would you think picking up just to hang up right away was a good idea? Not once, not twice but three times!!! I've shopped at essence before but after today's inconvenient time this location is the worse and you guys need to get it together, seriously
First time going to essence southwest and oh my goodness, at the first step everyone is so friendly and helpful! Usually my husband gets our cartridges but I went in to try it out and it did not disappoint me. 10/10 will go again!
Picked up a cart at roll through, and was served by Bri. I thought the cart came with a disposable battery, but it didn’t. Bri offered a brand new battery for free since I was a high riser. Definitely coming back ;)
Grace provided excellent service and also great prices on quality bud here!
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