So, I've been going to Essence for quiet some time now & I Have NEVER had an issue with them. They are always so friendly and take care of you very quickly, the But, today was something different. I literally had the best experience today. JENN took care of me and I actually felt like I've known her for years. We clicked automatically, and she was totally professional. She took great care of me, and I will always cherish that. Thank you for everything.
The vibes of this place are immaculate. So, a few things to point out - the staff is SO knowledgeable. You want to know how to feel a certain way? Ask the guy covered in tattoos, Justin. He will make sure to understand what you are looking for and provide you with the BEST product information so you can make an informed decision. Another thing is the customer service. The moment you walk in, you’re greeted with a smile and you have extremely friendly agents happy to help. Alex and Dave are also some of the best in the business and will make you feel at home! I never feel rushed and never feel pressed to buy something that won’t work well for what I’m looking for. There is such an upbeat happy energy in the store but you feel calm at the same time. Would recommend 10/10 A+ 5 Stars Top Banana.
Love this location. Such a clean facility and located conveniently right near me. The staff is excellent, kind and very helpful. One of the employees named D’Moreya always goes above and beyond whenever I’m there. He is very knowledgeable about all products and helps pick out exactly what I need, friendly and always cheerful. Be sure to go to this store for all you need and a pleasant experience!
Without a doubt one of the top dispensaries. Being a regular 4 to 5 times a week customer I could give top reviews for the entire staff. Everyone welcomes you in with a friendly face. Their knowledge of products is outstanding. I do however have to list a special few that always make my day, Alicia is very friendly and very knowledgeable of the current deals on products. Justin is awesome, right there to help me knowing what I like. Has a very personable approach. Lastly I have to mention Calvin, always does a top notch job all around. Has waited on me numerous times. Always a pleasure to visit Essence Durango.
Calvin is always smiling and extremely polite as soon as you walk in. He’s helpful and has wonderful customer service skills. You can tell when someone enjoys their job, it makes you enjoy your own experience more. Thank you and shout out to Calvin for being the best! If you have any questions he’s the man with answers and he’ll even laugh at your terrible jokes to be polite (: 10/10 would come back