My elderly mother-in-law needed to be moved from Salt Lake City to Atlanta. Executive Moving & Storage was sub-contracted by a lead-in site. Had we known this was the company, we would have looked them up... and said no.
This move was a DISASTER from minute one. The movers showed up, and presented her with a bill to sign, which was nearly DOUBLE what we were quoted. The movers bullied her into signing it, under threat of leaving, if she did not.
We had paid extra for the movers to help pack items (which was not much, since everything was mostly packed, and in a shed). The movers complained and griped that they aren't paid to pack her 's••t'... a word they used quite often to describe the items they were moving. And then the trouble really began...
We were told the items would arrive in about 14 days (and have the papers saying that). When 14 days passed without any contact at all, we called and were told it's 21 days, not 14. When 21 days passed with no contact, we contacted again, and the extremely rude lady told us that they would let us know when it was going to arrive. This continued for nearly 5 MONTHS!
During all those weeks, we were told a variety of things, such as that the items were in storage in AZ... that they were already in Atlanta and would be delivered soon, and my favorite..... they didn't know where the items were. Mix in a few rude blow-offs as well.
Finally after nearly 5 months, and double the quoted cost, they set up a delivery. When the items arrived, there were MANY damaged or destroyed items... broken pictures with glass everywhere, broken chairs, and tables.... and many items missing. They also delivered items that did not belong to us. When we informed them of this, we were told that if they had our sticker, they are our items. Those items are still in our garage and they have refused to take them back, or find who they actually belong to.
Overall, these guys get -700,000 stars, and should be avoided at all cost
Tina Singh
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October 16, 2020
Wish I could pick no stars. Missing 15 large uhaul boxes. Every piece of furniture was broken. Nothing can be fixed. Missing parts of almost every piece of furniture. Boxes were busted open and missing most of the content. Delivery driver threw my boxes off the truck. Brought 12 boxes that belonged to someone else. Every time he dropped a box he would tell me 'its was already broken so file a claim'. He went through the boxes that were not mine to see if he wanted anything. Company gave the driver all my personal credit card info. The acct number, expiration date and the security code on the back. I didn't pick this company Pernnial did even though they knew Exective had numerous complaints and lawsuits. I WOULD NEVER USE THIS COMPANY AGAIN. THEY DONT CARE ABOUT YOUR STUFF AT ALL.
Alice Zimniewicz
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December 29, 2020
Damage exceeded moving cost been two years trying to resolve the disrespectful settlement offered to accept or get nothing. now just get run around to receive money on claim. If I could place negative stars I would. pictures are a sample there are many many more.
Do Not Use This Company if you Want your prooerty handled with care
Emily McShea
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August 14, 2022
This is the Worst place! I wish I could give them Zero stars! They broke all of our stuff. Then when we claimed insurance on it, they said it had to be paid in 2 checks. Which we got one and 30 days later we were suppose to get the other one and never got it. We called and called finally just gave up. They broke and damaged about $15,000.00 worth of stuff. They ended up paying $440.00 I strongly suggest you find someone else if you want all of you stuff in one piece. We were suppose to get one more check for $440.00 but never received it. $880.00 for $15,000.00 worth of damages I think is totally Wrong. Some of the stuff can never be replaced. I hope this helps!
Debby Hurst
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June 03, 2021
Unbelievable that this place is not shut down!
Quoted me 1200. Charged me 6000. Took 3 months for my belongings to be delivered most of my items were destroyed or gone.
Our Address
3651 W Ali Baba Ln #105, Las Vegas, NV 89118, USA
Claim Listing: Executive Moving And Storage
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My elderly mother-in-law needed to be moved from Salt Lake City to Atlanta. Executive Moving & Storage was sub-contracted by a lead-in site. Had we known this was the company, we would have looked them up... and said no. This move was a DISASTER from minute one. The movers showed up, and presented her with a bill to sign, which was nearly DOUBLE what we were quoted. The movers bullied her into signing it, under threat of leaving, if she did not. We had paid extra for the movers to help pack items (which was not much, since everything was mostly packed, and in a shed). The movers complained and griped that they aren't paid to pack her 's••t'... a word they used quite often to describe the items they were moving. And then the trouble really began... We were told the items would arrive in about 14 days (and have the papers saying that). When 14 days passed without any contact at all, we called and were told it's 21 days, not 14. When 21 days passed with no contact, we contacted again, and the extremely rude lady told us that they would let us know when it was going to arrive. This continued for nearly 5 MONTHS! During all those weeks, we were told a variety of things, such as that the items were in storage in AZ... that they were already in Atlanta and would be delivered soon, and my favorite..... they didn't know where the items were. Mix in a few rude blow-offs as well. Finally after nearly 5 months, and double the quoted cost, they set up a delivery. When the items arrived, there were MANY damaged or destroyed items... broken pictures with glass everywhere, broken chairs, and tables.... and many items missing. They also delivered items that did not belong to us. When we informed them of this, we were told that if they had our sticker, they are our items. Those items are still in our garage and they have refused to take them back, or find who they actually belong to. Overall, these guys get -700,000 stars, and should be avoided at all cost
Wish I could pick no stars. Missing 15 large uhaul boxes. Every piece of furniture was broken. Nothing can be fixed. Missing parts of almost every piece of furniture. Boxes were busted open and missing most of the content. Delivery driver threw my boxes off the truck. Brought 12 boxes that belonged to someone else. Every time he dropped a box he would tell me 'its was already broken so file a claim'. He went through the boxes that were not mine to see if he wanted anything. Company gave the driver all my personal credit card info. The acct number, expiration date and the security code on the back. I didn't pick this company Pernnial did even though they knew Exective had numerous complaints and lawsuits. I WOULD NEVER USE THIS COMPANY AGAIN. THEY DONT CARE ABOUT YOUR STUFF AT ALL.
Damage exceeded moving cost been two years trying to resolve the disrespectful settlement offered to accept or get nothing. now just get run around to receive money on claim. If I could place negative stars I would. pictures are a sample there are many many more. Do Not Use This Company if you Want your prooerty handled with care
This is the Worst place! I wish I could give them Zero stars! They broke all of our stuff. Then when we claimed insurance on it, they said it had to be paid in 2 checks. Which we got one and 30 days later we were suppose to get the other one and never got it. We called and called finally just gave up. They broke and damaged about $15,000.00 worth of stuff. They ended up paying $440.00 I strongly suggest you find someone else if you want all of you stuff in one piece. We were suppose to get one more check for $440.00 but never received it. $880.00 for $15,000.00 worth of damages I think is totally Wrong. Some of the stuff can never be replaced. I hope this helps!
Unbelievable that this place is not shut down! Quoted me 1200. Charged me 6000. Took 3 months for my belongings to be delivered most of my items were destroyed or gone.