I was very upset with the old management at this location dropping the ball on me cancelling my membership causing overdraft fees and late fees. Once the new manager Walter got in, he quickly contacted me and I was able to fix everything and leave happy things were solved. Thanks Walter !
The gym is in a convenient spot so that's great. It certainly needs some upgrades and more weights. Not enough plates I feel. Especially on a busy night.
This gym has all the equipment I need for my weight lifting workout. There is only one issue, but it is a big issue for me the AC in here is hot. So hot my skin from head to toe covered in sweat during my warmup already. I’m slippery. I keep trying to dry myself and it doesn’t help it is like a sauna in there. And on the weekends it is worst. Even hotter! When I was doing weighted squats I had to hold the bar harder because my shoulders and back are so slippery from the sweat, because there is no air. I don’t know if the company’s just being really cheap or if the AC just doesn’t work. I have no idea I just know it is a true struggle to workout here. I only go because I live near by. Strange that fitness factory on lamb and Charleston has AC, but this little one doesn’t. My entire outfit gets drenched in sweat before I leave. Makes no sense, this is excessive. Just water weight coming off making me dehydrated.
The customer service here is horrible. There’s never a worker there. My wallet was left In the lost and found and I haven’t been able to get it after going 4 days in a row. I’m canceling my membership and going to back to LVAC.
Good place to work out. Small and has most necessary amenities. The women’s bathroom needs better maintenance and cleaning however. Workout machines are extremely sticky and I see most people were not cleaning their machines after use. A little disappointed with this location.