AWESOME!! That is the best word I can use to describe everyone I have met in this company. They all seem to have the same morals from the old "bringing up" days. The Best Company I have worked with EVER! (The water heater on the left was the one they replaced and the picture on the right shows the instant hot water pump they replaced with new valves.) I am definitely joining their monthly special.
We bought our house 2 years ago so plumbing was not something that I thought would be needed, however we had a leak in our master bedroom shower :/ First time using this company and the service was amazing. It is a little pricey, however the quality of service and work is fantastic. Adan was super helpful solving my leak issue and even identified other areas where the builders screwed up. He was super knowledgeable and made me feel very comfortable leaving the work on his hands. My experience left nothing to be desired and I will definitely be a calling them if I run into another issue!
Focus Plumbing is excellent. They are like a well oiled machine. Great communication and prompt call backs and scheduling. I called for an emergency appointment and got a technician out here on the same day. Diagnostics were performed with recommendations AND a plan moving forward. This was key as my husband and I were able to prepare for a length of time without hot water. Although, we didn't need to prepare much because our water heater issue was resolved in a quick and timely manner. The weekend and manufacturer business hours were the only things that slowed things down really, nothing to do with the company itself. Major props to Adan! Adan, who has extensive knowledge and experience in his field, walked us through every step of the way. He was patient with our questions. He is kind, timely, meticulous, knowledgeable and efficient.
I have been having water heater issues for about a week. I have a Home Warranty company, but they just keep giving me the round around. I called Focus Plumbing and they responded right away. Brandon explained clearly what the problem was and offered solutions and alternatives. My experience with Focus was great! Update 9/14/22: I decided to replace my water heater and went with Focus Plumbing again. Replacing the water heater is a sizable expense, so I wanted to go with someone I trust. Just like the first visit, Brandon did an excellent job and got me set up with the new system. My experience has been great and would not hesitate to recommend Focus Plumbing and to commend Brandon for their professionalism!
Brandon & FOCUS plumbing was communicative ahead of my appointment time, he showed up on time, was extremely professional while at the same time being friendly enough to where I felt comfortable having him in our home, etc. He was quick and efficient and I honestly can’t say a bad thing about him, or enough good things. I am truly appreciative of them sending Brandon out today and I will be giving them glowing recommendations anytime I can. Thank you so much for making this experience better for us! (;