I had such a great experience with Focus Plumbing, when I called Marabella answered the phone, she had someone to my home within a few hours and was very professional and cheerful on the phone. When Adan arrived he was very courteous and professional as well. He was respectful in putting on booties when inside. Adan explained everything he was doing and went over and above in my opinion. I will definitely use this company in the future and request Adan as my technician, thank you for still providing excellent customer service!
Second time Using Focus Plumbing: My upstairs shower's handle and faucet were accidentally knocked off, which created a leak in the wall and caused water to drip downstairs. I called Focus Plumbing, even though there are several other plumbers in my community. I was contacted within 15-20 minutes after calling their switchboard by Adan. He showed up within an hour and had ALL repairs done within an hour and 45 min. He went above and beyond to fix my shower and restore water to my house. Adan is an excellent plumber and I will definitely call Focus Plumbing again.
The service call was easy to schedule and convenient. They even called and said they could come earlier than scheduled. What a refreshing experience. Brandon showed up on time and was extremely polite, informative, and professional.
Mike W. showed up on time and was very professional. He was able to quickly diagnose the problem with my garbage disposal to reconnect it and having it work properly again. He also gave me tips and suggestions to get the best use out of it too. He explained the billing and was in and out in about 15-20 minutes. I highly recommend this firm as they were very professional from beginning to end with all employees I interacted with.
The plumber (Landon) was on time, extremely personable, respectful of my home and did a great job within the timeframe he estimated for completion of all repairs. Unlike 2 other companies I called the estimate was not free and the estimate fee was not applied towards my final bill. Even so I was glad to have Landon do the job and I was comfortable with him in my home so that’s why I went with this company over the other 2 companies I got estimates from. He made a couple of suggestions for additional things I hadn’t initially thought of and applied no pressure towards me considering having done them also done. Ultimately, I ended up having him do all the suggested repairs. Even though I spent a lot more than I had originally anticipated I felt like his advise was good and in the end I feel like it was all worth it.