I had the absolute WORST time trying to get a hold of anyone!!! Such a waste of time! If you value your time try going somewhere else. I had called to get an appointment for my son to have 4 wisdom teeth extracted as we were referred by our dentist. I called and had to leave a messages on 3 different days AND sent an email as suggested by the voicemail recording. On my 4th call I finally got a hold of someone and made and appointment, I asked to make it at least two weeks out so we could request time off for the procedure and healing time. I also gave my insurance information asking for a call back with a quote so we knew if we should keep the appointment. Two weeks later I had to call to get the quote, but again had to leave a voicemail. I called again the next day, had to leave a message. The next day I got an auto text reminder for the appointment so I called the office. Again... you guessed it, had to leave a message. Here I am 2 days away from the appointment and I can't get a hold of anyone! I decided I would literally just keep calling and hanging up on the voicemail until I got some one. The trick worked. I spoke to a lady letting her know I had been waiting on a quote which she told me was over $1300. I was beyond upset!! Not only did I now need to cancel the appointment but vacation time was used for no reason (luckily that was able to be retracted). I explained that I had been waiting for the quote and trying to call without a response from the office and now they have wasted my time, my son's time, and the doctor's time. I told her that I would definitely share my experience and it was AT THAT TIME she wanted to know how to make it better. My simple response was to take care of your patients. So I cannot speak of patient care from the doctors and support staff, but the office staff is either completely understaffed or they just don't care.
Amazing staff and doctor. Such sweet personalities from beginning to end. Very thorough and knowledgeable about any and all questions. A beautiful office is always a bonus too!
Absolutely the best dental experience I've ever had!! Everything was explained to me so I could understand it the doctor was extremely nice and the staff made me calm. Sedation was absolutely great. I would recommend to anyone!!
Best experience I’ve ever had in any sort of medical setting. The staff is wonderful and so is DR. Haunt. I had to get 2 wisdom teeth removed but because of financial issues I could only get one. DR. Huang said screw that!! (Not literally of course) and did the second tooth for no extra cost. You guys made my month!! Thank you!!
I’ve just came from Argentina and from one day to another one of my wisdom tooth started hurting. Dr Huang suggested me to take all them four, so I did. They were very comprehensive about the money and they were also patient with every question I had. The whole team treated me great and they were very, very nice. I highly recommend them. Thanks for a good experience besides it’s not a nice situation at all.
Submit your business or become a free member at www.locallasvegasdirectory.com to be entered in the monthly giveaway – 4 days / 3 nights Hotel Resort Stay at various destinations domestic and international