Great experience with this company! We’ve had an ongoing drainage issue for five years, which was never completely resolved. Miguel came to do an inspection, and he was prompt and knowledgeable. Once he discovered the problem, he gave us an estimate and offered a competitive price. He and his assistant Bernardo were able to complete the job on the following business day. Both were very friendly and professional. We would definitely recommend this company and use for any future plumbing needs.
Hydro plumbing was FAST respond to my initial request and even fast to charge the up front fee that would be credited to any repair before the repairman came out. The repairman was a nightmare to deal with. Think of a swindling salesman...that's him. He quoted us about 5 different high prices promising a great discount on the back end. After signing to do the work he had more things that came up that he "had" to charge for ($109 for a gas line that wasn't long enough by a few inches). After squaring up and frankly feeling a big ripped off I looked at my bank statement to see that the $79 assessment charge that would be credited was still charged. When I called to have it reversed they said they gave a $175 to offset the assessment fee (an extra $100 when they only had to do 79). Sounds nice except they charged $2500 for the whole freaking water heater repair. Maybe I don't know the market but that seems high. So basically I pry paid $500 more to get an extra $100 off...lucky me. I honestly wish I would have done more homework up front before hiring this company. But our water heater was out and I didn't really have the time to shop around. I was just hoping the company I contacted would be honest....hydro was not.
Hydro Plumbing is the best! Had a tub removed and glass doors re-installed in another bathroom and had walk-in shower installed. 100% satisfaction and HIGHLY recommend Hydro. True professionals and very conscientious about their work. Lead tech, Aric, outstanding along with this assistant and Millie in their office. Did not expect this 1st class service. Once again, Hydro is the best.
Great company and very fast response. They reached out to me immediately following my quote request. What I liked is that they sent a pro plumber (Dustin) to review the work on-site, at no cost, in order to ensure an accurate quote. They subsequently provided a quote by email with electronic approval, making it very simple and easy. The appointment was scheduled by me a week later, and Dustin arrived promptly and jumped right in, literally. I had already dug the hole and Dustin cut the old pipes and installed the extensions, 90’s and the 4 risers. Dustin should be commended for his efforts. I took it from there and assembled and installed everything else myself. Took a long time to complete as it was a complex project but without Dustin’s help I would not have been able to get this started. Overall great customer service, timely work and competitive pricing. I strongly recommend HPI, and while I hope I never need more PVC work, I would definitely hire Dustin and Hydro Plumbing again.
Miguel did a great job! Detected leak in reverse osmosis system & recommended replacement of shutoff valves that had evidence of corrosion. Noticed water heater needed maintenance & drained tank & replaced necessary part. Professional & knowledgeable. Patient is explaining & resolving plumbing issues.