After having a bad experience with another plumbing company I decided to call Impact Plumbing. The technician that came out was Matthew. He was very knowledgeable and hard working. Also very personable. Would highly recommend him. I felt the company had good pricing compared to other companies. Great overall experience from the office staff to the technicians. Will definitely use them again and will ask for Matthew. 10 stars from me!
After a few other companies weren’t able to come make a repair for us at our home, I called Joe and his crew. I’m a local restoration owner who has worked with Joe on and off for years, and I have to say the reason is his care for the customer. It was nice to not have that lost on our home and family due to friendship. We were put on the schedule and treated like customers, we were notified about the techs arrival, greeted when he arrived, and before he left he wanted to show me the work to ensure I was happy. I’m proud to leave an honest review and also to see how far impact coming has come, and how far they will go here in the valley. With the guys in the field (thank you Isaac you do amazing work), to the care in the office, and the man leading the charge; Impact plumbing has a long future in the valley and bring a new level of quality! Thanks everyone for an amazing experience.
I called a few companies regarding my garbage disposal but in one phone call, Impact Plumbing put me at ease and reassured me that that help was on the way. They set me up with an appointment for the following day since I work nights and I was headed to work. Provided me with a link to follow my repairman/installer’s location when I received the notification that he was on his way. When he arrived he asked qualifying questions. He provided an estimate and gave us a moment to discuss. The price was right and in my budget. And once we agreed. He started promptly right then and there. Best part the install was completed within the hour. Great service! If I have another plumbing issue, I know who to contact.
Contacted impact to repair some old shut off valves and replace my bath tub spout. Matthew was early for both the estimate and the repair appointments. He worked very quickly and everything looks and works great! Prices were reasonable, about on par if not a bit cheaper than other plumbers I’ve hired. Will definitely contact them if I have any plumbing related issues in the future!
Amazing service! Got bid quickly. Very reasonable. He was running late yet let us know early on. Very respectful of our time. Installation was quick and done well. Very friendly and comfortable with installer coming to help my older mother. Highly recommend!