If I could give Impact Plumbing 10 stars, I would. This company was so easy to work with. During a pandemic where everyone wants to limit potential exposure, Impact Plumbing was the only company that I received a bid from that was willing to do it virtually. On the day of the install, Alex the technician arrived within the specified time frame and did a fantastic job with the install. Very professional, very thorough and diligent; something that is not easily found in today’s trade industries. When I find a company that provides a great service and a great price, I am their customer for life. Impact Plumbing has now made that list!
Great customer service! Taylor (the female) went over and beyond to ensure great follow up! Taylor (the male), called to make sure I understand what all charges included. Alex did the repairs and went through each repair to make sure we were satisfied! I would recommend Impact Plumbing if you want great service and excellent customer service!
Great response to my inquiry. Once technician arrived, he did a thorough evaluation of my issues and recommended best solution. He was very patient and explained the process and quote was itemized for each job. We found quote to be reasonable and he was able to complete same day.
We contacted this company because of a major water break outside our residence. They not only fixed the issue in ONE day they left the area with no signs of disruption! Did I mention it was a holiday weekend? I cannot recommend this company enough. They were pleasant, efficient and very fairly priced.
Can't say enough good things about Joe, Taylor, and the crew at impact plumbing! On time, courteous, professional, clean, efficient, and their work is top notch. The cost was very very fair, and their ability to work within difficult conditions and time frames was astounding. I look forward to hiring them again.
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