Great customer service! On-time delivery! Estimates over the phone followed up by email. It’s been a long time since I’ve experienced this type of customer service. The whole team was great to work with. I’ll be sure to recommend Kingdom Plumbing to anyone who needs their services. *****
Kingdom Plumbing and their staff are wonderful! We are a NFP company in Las Vegas and Kingdom Plumbing was so good to us in terms of pricing as well as the delivery of top grade workmanship every time they were here. We were required to know everything about each project and Jason was very understanding and empathetic. He took his time many times long hours in explaining the highly technical language of changing gas pipes and all that the task involves to us and our engineer patiently, professionally and generously. He is a gentleman who you can trust his expertise and his words. KP came highly recommended to us about two years ago and we thus feel obligated to pass that recommendation with the highest regard KP deserves to others who might need a trustworthy and honest plumbing crew. Additionally the people who handle the admin are also so lovely and absolutely on top of their game.
Kingdom Plumbing was the only company willing to give an estimate for the pressure reducing valve over the phone. Others wanted to come out first for an estimate. Kingdom Plumbing was very quick to respond and gave a quick appointment window. Their communication is TOP NOTCH. Called to confirm and even advise of a delay due to an emergency. Even with the delay, they showed up 30 minutes later after a text to confirm them on their way. NICE!!! They came in and did the repair very quickly and efficiently and were immaculate. Will use them for all my plumbing needs.
From the very first call to schedule service to the closure of my service the team was fantastic! The dispatcher was friendly, the plumber who arrived was friendly and professional and left me with a sense of a job done right. The rates are fair and these guys are not out to oversell additional unneeded services. They explained the findings thoroughly and provided all the options to let me decide - including the recommendations to fix. Great team and company - I can see why they have a 5 star rating!
I had a sudden issue with my water heater yesterday. I googled local repair services in my area and sent a quote out to 3 companies around 2PM. Kingdom Plumbing responded basically immediately and asked what issues I was having. I explained and Jason told me he could come look at the problem by 5PM the same day! He came by at 4PM, so least than 2 hours after I contacted him. (Other companies told me I would need to wait until the 17th to have them come out.) He quickly identified the problem, got the necessary parts to fix the issue, and went to work. He worked very quickly and efficiently! The issue was resolved in less than 2 hours, I believe. He was friendly and very knowledgeable. He explained the issues to me, what had to be done, and gave my wife I an estimate to approve before getting to work. The pricing was beyond reasonable, especially considering how fast he repaired the water heater. He showed me after fixing the water heater and gave a few tips on how to handle it in the future, if any other issues were to arise. Perfect service, great price, and very fast resolution!