I am a regular to this location. I spend $200 minimum almost every time I come into this store. I also try new things based on suggestions from staff. I always have a good time, but this most recent experience with David has lost your brand and location a devoted customer.
David, who identified as the “General Manager” of the store, is someone I have never seen at this location in my 9 months of living out in Vegas and frequenting this specific shop. He informed me he can’t take my identification card that I have been using at this same location for the last 3 weeks after my wallet was stolen.
I explained this to the staff I frequently see and they were more than accommodating.
I used this same Identification card this weekend to buy cartridges, but was immediately turned away because I had a hole punch in my spare I’d, a non-enhanced Washington license.
Is this how you treat supposed out of town era who want to spend money?
I get seeing an out of state Id, but to completely refuse service for an identification card that was quite literally used this weekend at this exact weekend, is bull sugar, and as such, I will be sending formal complaints to the better business bureau, licensing offices of Nevada, as well as the cannabis board for denying service with a still valid identification card that just so happened to have a punch.
(My I’d scans everywhere else just fine)
Sucks that you will no longer be seeing my business, and I’m sorry to say I won’t see any reprehends for this situation.
Lisette Carballo
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December 17, 2022
Amazing service and great staff, specially David, he was very helpful and knowledgeable. Their products are great and reasonable prices too. Absolutely going back.
Isaiah Delos santos
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February 08, 2023
this is my first place i went to for products and i gotta say this is the only place i go to now. staff is great, nice attitude and friendly, and the prices are top notch. don’t miss out on this place, it’s high rated for a reason.
Christopher Carlton
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October 14, 2022
Friendly staff, excellent service and a great selection of flower and edibles. I'm from out of town, and have come in twice in 4 days. Highly recommend!
Molly Machaby
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May 02, 2022
Everyone who works at this facility is super helpful. Very reasonable prices, great selection. We popped in close to closing, and Esther helped us, and she had very thorough consultations with us. Which is the MOST important part! Super efficient service, and didn’t make us feel rushed at all. We left feeling really confident in our product purchases. We plan on going back again this week! Thanks for your attention to detail, and approachability Esther! :)
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I am a regular to this location. I spend $200 minimum almost every time I come into this store. I also try new things based on suggestions from staff. I always have a good time, but this most recent experience with David has lost your brand and location a devoted customer. David, who identified as the “General Manager” of the store, is someone I have never seen at this location in my 9 months of living out in Vegas and frequenting this specific shop. He informed me he can’t take my identification card that I have been using at this same location for the last 3 weeks after my wallet was stolen. I explained this to the staff I frequently see and they were more than accommodating. I used this same Identification card this weekend to buy cartridges, but was immediately turned away because I had a hole punch in my spare I’d, a non-enhanced Washington license. Is this how you treat supposed out of town era who want to spend money? I get seeing an out of state Id, but to completely refuse service for an identification card that was quite literally used this weekend at this exact weekend, is bull sugar, and as such, I will be sending formal complaints to the better business bureau, licensing offices of Nevada, as well as the cannabis board for denying service with a still valid identification card that just so happened to have a punch. (My I’d scans everywhere else just fine) Sucks that you will no longer be seeing my business, and I’m sorry to say I won’t see any reprehends for this situation.
Amazing service and great staff, specially David, he was very helpful and knowledgeable. Their products are great and reasonable prices too. Absolutely going back.
this is my first place i went to for products and i gotta say this is the only place i go to now. staff is great, nice attitude and friendly, and the prices are top notch. don’t miss out on this place, it’s high rated for a reason.
Friendly staff, excellent service and a great selection of flower and edibles. I'm from out of town, and have come in twice in 4 days. Highly recommend!
Everyone who works at this facility is super helpful. Very reasonable prices, great selection. We popped in close to closing, and Esther helped us, and she had very thorough consultations with us. Which is the MOST important part! Super efficient service, and didn’t make us feel rushed at all. We left feeling really confident in our product purchases. We plan on going back again this week! Thanks for your attention to detail, and approachability Esther! :)