knowledgeable, courteous, professional. doesn't get any better than Linda! we were from out of town, & she took the time to explain the products & specials. they had a lot of products on discount, & she took the time to thoroughly explain them to us, & she made sure we got all the specials that we qualified for. we felt very welcome & taken care of as customers. as i stated before, customer service doesn't get any better!
First good impression was the website that was intuitive to navigate with photos and thorough descriptions of every product. Next, ordering was extremely easy and editing items in the cart was a cinch. The checkout process was also quick and easy. I immediately received email confirmation of my order and an estimated pickup time. Even though the estimated pickup time was in 1 hour, I received the email the order was complete and ready for pickup after only 15 minutes (and the instructions were simple and clear for any noobs)...with the option to browse and add to the order at pickup. I was already looking forward to a great experience and was not let down. Signing in was easy with a friendly employee. Then upon entering, I was immediately greeted and assisted by Joseph W. I wasn't familiar with infused products, so he explained, showed examples, and recommended a product based on my preferences. My order was professionally packaged, with my approval purchases easily added. I highly recommend MedMen. I will visit again this week and I look forward to checking out their other locations in other states.
Quick in and out with the online ordering. Called for Live Resin Tsunami carts and Ky’Lin blessed my day by letting me know they were 50% off! Linda helped me when I arrived, made sure my discount was applied, and got me signed up for the Rewards - in and out in under ten minutes. One of the best dispensary experiences I’ve had in a while. This place is a hidden gem downtown; super cute inside with user friendly menus, and great customer service. Thanks again y’all!
Joshua from the Art District/Fremont Location was amazing very patient knowledgeable and super friendly. I’ve come to this bought 3 years straight never a bad experience. Edibles are very well priced.
Linda was awesome to work with. Very knowledgeable and patient with all our questions. Will definitely come back here next time we are in Vegas.