03-01-2021 CONSTRUCTION 🚧 ALERT 🚨: they are remodeling the Emergency Room. It has moved to the right (if you are looking at the ER) in temporary buildings. We have come here for our medical care since we moved to Las Vegas in 2013. Advocate for yourself always and take charge of YOUR health yourself. The medical center is a tool in your tool kit. If you are here your spouse, your parent or you have served - you KNOW how the military works. People who complain about the way it is run amaze me. You will get top notch state of the art care.
To all fellow military families. I have been seen at this clinic for 2 years. Prior to our family being stationed here, I already had chronic health conditions I knew of. When any of my symptoms worsen or become unmanageable at home I’m told to go to to ER or they blame it on my history of anxiety and depression. They do not care about chronic health issues, I’m sure some providers do, but the ones I’ve seen just don’t listen. When I go to the ER I’m told, it’s not life threatening but it’s concerning so please follow up with your PCM. It’s the same run around every single time. There are ways around this such as switching to tricare select and going off base which we will do now. But you shouldn’t HAVE to do that. If you have any auto immune diseases, need neurological care, have women health issues, or any specialty care go OFF base please.
They say they’re open but the only thing open is the ER cuz they shut everything down constantly for training days. They don’t have dental for families only for AD and they don’t actually take care of you for serious issues unless you keep going for the same thing over the course of a few months and build a history and even then, you have to demand care and help. Also there’s a nurse who works in the OBGYN office who physically hurts and yells at her patients in her care (Me being one of them) I haven’t seen her since she squeezed my arm out of anger and screamed at me but that’s cuz I asked the doctor to keep her away from me. They also misdiagnosed people constantly and prescribe them the wrong medications. Usually I don’t write reviews but I’ve been here for four years and about to leave so if you have the option to be seen off base I highly recommend it!
Loooooooooong wait time to get lab work done!!!! I drive 25 miles to wait in line for hours, just to get blood drawn!!! Fix this! Maybe subcontract another lab for the overburden!
This hospital was amazing. I am a civilian that lives 5mins away from base. I was having extreme cramps and was majorly dehydrated and the EMTs took me to here. They called it in since I was a civilian and they took me in and cared for me as if I was one of their own. First time being hospitalized and it was with the great men and women that serve our country! As well, as the Civilian Contractors that were there! You guys rock!!!!