Mr. Rooter Plumbing of Las Vegas

3935 W Reno Ave Suite B, Las Vegas, NV 89118, USA

AboutMr. Rooter Plumbing of Las Vegas

4.6 / 5

from reviews

    Tom Shahan
    -
    October 17, 2021

    First off, the tech was great, even though he had a wimpy snake, he stuck with it and got the drain cleared. The rest of the company is garbage. I called this company to unclog the main drain outside the house. First thing the company doesn't is grill you with medical questions. I guess if a person was honest and told them they had a sore throat. This company would say so sorry we won't unclog your drain because us non-medical personnel thing you might have the dreaded one. After the tech got the drain cleared, he then suggested that I should have the camera guys come out to inspect the line for damage so I schedule the appointment for 11am the following day. The tech waives the drain clearing fee of $79 since I will be paying $225 for the camera procedure. 1115am nobody has shown up. I call the company and they inform me that 11am means between 11am and 1pm. 1pm comes around, still no call from the tech. or the company. So I call to cancel the appointment and pay the $79 for the services from the previous night. He couldn't figure out how to do that because he only handles appointments. He also didn't know who I should talk to to settle up. I call back and now I get the office. They can't settle up because the first tech hadn't created an invoice since it was going to be part of the no show camera appointment. It seems that the management of this company is incapable of creating an invoice due to the screw up on their part, so the customer can do the right thing and pay for services rendered. Not only does this company expect the customer to jump through their hoops, they showed that they can care less about trying to resolve such a simple issue. When I mentioned that I would not ever recommend their services to anyone and that I would review my interaction with their company unfavorably, the didn't care.

    L R
    -
    December 17, 2021

    First time using Mr Rooter. We called regarding a plumbing problem. Myles showed up within an hour, accessed the problem and had it fixed in no time. It was such a pleasure dealing with this company and Myles who was most helpful in explaining the problem and giving options to fix. Would definitely recommend due to ease of making an appointment, quick response and Myles plumbing expertise!

    Snehal Desai
    -
    January 05, 2022

    Tyler from Mr. Rooter came by today, the same day I asked for service , which was more than appreciated, for a significant amount of leakage underneath my kitchen sink. He fixed everything to my satisfaction and explained things very well. I would highly recommend Tyler and Mr. Rooter for all your plumbing needs

    Ringo Segismundo
    -
    December 02, 2021

    Jerry was great! He inspected our plumbing issues and gave us estimate. Very professional and personable. We will use Mister Rooter and Jerry next time we have any plumbing issue. Big Mahalo Jerry!

    Thao Le
    -
    October 17, 2021

    We needed a plumber right away to unplug the sewer drain in the evening. Tyler came n did a good job. He was very friendly and gave us helpful info and tips. We will have further work for this company soon. Thank you!

    Mr. Rooter Plumbing of Las Vegas

    Our Address

    3935 W Reno Ave Suite B, Las Vegas, NV 89118, USA

    Submit Your Business For Free Listing or Register For Free Membership!

    Submit your business or become a free member at www.locallasvegasdirectory.com to be entered in the monthly giveaway – 4 days / 3 nights Hotel Resort Stay at various destinations domestic and international

    If you didn’t win, your name will be entered again for the next month drawing.
    GOOD LUCK!