Phoenix Transportation Services, Inc.

3160 S Valley View Blvd #205, Las Vegas, NV 89102, USA

About Phoenix Transportation Services, Inc.

1.9 / 5

from reviews

    John Leoni
    -
    September 08, 2017

    I have to say things started off a little rocky. They were scheduled to pick up my fathers stuff 9/2/17. They called me and let me know that they would not be able to pickup due to the truck that was coming was full. This went on for 4 days, and in my opinion all they would have had to do is tell me it would be a few days and I would have understand. So on the day that they showed up Ben and his driver were so professional. They were hand working, fast and very courteous. They wrapped and protected all my dads furniture like it was their own. Ben gave me complete faith back in the company even to the point that when my wife and I move we will use them as long as Ben is part of our move. Great Job Ben Z. Keep up the good work.

    Elizabeth Bauer
    -
    September 15, 2020

    Updated 2020-they were so awful. I originally have them a good review because the girl I was working with said that I wouldn’t get my stuff if I gave them a bad one and then. I have 14 missing boxes I never got, still. Their insurance is a complete joke and I never got to use it to make a claim since I packed my own boxes. My kids who are young still being up how awful an experience it was. They took a month extra to deliver then what they told me...never recommend them

    Priyanka Dalal
    -
    May 12, 2019

    The worst moving company ‘EVER’!! Wish they had any NEGATIVE star ratings! Never ever use this company please. They are CHEATERS!! Big time FRUAD company! They STOLE everything that we had in our house, stuff worth THOUSANDS of DOLLARS! 2 trucks full of items, nothing came back! We were just not robbed off our items but also all our memories! Can’t even explain in words what emotional trauma we went through! When confronted with his owner, he called me sick & not to contact him anymore! Please please please DO NOT use this company for God sake!

    Jessica Baldwin
    -
    October 10, 2017

    UPDATE: When we told them they were in breach of contract and they needed to either deliver our stuff or tell us where it was, they made us pay full price still to drive 3 hours to where the storage facility was that they were holding our things hostage at, rent a U-Haul, load it ourselves, and take it back and unload it on our own. My husband and I had to do it all ourselves. They gave us an option of taking $300 off our price, but only if we signed a piece of paper completely releasing them from all damages and liability to our things before we had even seen our stuff or were able to make sure our belongings were even in the storage unit they told us it was in, and said we couldn't post any negative reviews or send the info to the BBB or the AG's office, which we've done both. When we finally got our stuff, we had boxes that were smashed, broken glass all over, and some of our boxes were completely unwrapped, the tape was cut, and they obviously went through all our belongings. TBD if it's even all there. Hate to say it, but it was worth $300 for everyone else to know what scumbags these people are. -------------------------------------------------------------------------------------- DO NOT USE THIS COMPANY!! We have been waiting almost 2 months for them to deliver our things and they won't. For starters, the price that they gave us for our quote is not what they charged us. They wound up charging us way over what they said they would, for only a few extra items. We knew that it would be a little bit more that the quote but it wound up being over $1000 more than that what they originally quoted us. One of their excuses was that our normal sized 3-seater couch was too "bulky." Next, when we requested our things in writing after a specific day, I received written confirmation back that they would be delivered shortly after that date, and then they tried to deliver our things two days before they were supposed to and we did not have the keys to our apartment then. They tried telling us that we could get a storage unit where they would deliver our things and they would give us a $100 credit for a U-Haul to move them after. I told him that was unacceptable and we had paid for them to deliver our things from point A to point B and we did not have anyone to help us unload everything. As a mother with a seven month old baby, it is very difficult to function in an empty apartment without our things or a CRIB. They delivered our things to the storage unit anyway and told us they would have someone come pick it up the following week and deliver it from the storage unit. We call them almost every single day, and they say they will call us back once they speak to dispatch (who is ALWAYS out of the office) and do not. One time, they told us our things would be delivered on Labor Day and after waiting around all day and wasting our holiday weekend, they STILL didn't show up. They've told us that they do not HAVE to deliver our things for 30 business days, which is ridiculous in itself, but now it has been way past the 30 business days they're supposedly allotted and they still are not in any hurry to find someone to deliver our things from the storage unit to our apartment! Their staff can be rude and incompetent, the only woman who has been remotely helpful quit because she "just couldn't take it anymore," and we will be taking legal action if our things are not delivered soon. There's your warning, if you want to be ripped off, use this company!!

    Marie P
    -
    October 26, 2016

    After looking around for a moving company to assist me with my long distance move, I chose Experienced Moving, and boy was I happy I did! Anton and his crew John and Guy, we're all amazing!!! They arrived ready to get the job done and did so under the time I requested. The price was affordable and well worth every penny. I would definitely hire them again and I will recommend them to ALL of my family and friends. Although, a tip is not required I made sure to give them each one for the amazing job, this New York heat ain't no joke and I'm sure glad they were here to help me, and they had such great attitudes!!!! Thank you to everyone for your help:)

    Phoenix Transportation Services, Inc.

    Our Address

    3160 S Valley View Blvd #205, Las Vegas, NV 89102, USA

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