PODS Moving & Storage

4550 Engineers Way Ste 106, North Las Vegas, NV 89081, USA

About PODS Moving & Storage

3.1 / 5

from reviews

    Donna Wollman
    -
    September 10, 2022

    The POD was in good shape when it arrived. We were able to get everything in it that we wanted. It was picked up and delivered to another state on time. The condition of the POD was the same as when it was initially dropped off. The drivers were courteous. Customer service was helpful when I had to make changes to the scheduled pickup. All in all, it was a positive experience.

    Casey Sermons
    -
    October 07, 2021

    I love using Pods. This is probably the most effective and reasonably priced solution for moving. Not only did the Pod eliminate any worry about a moving company telling me my charges would be higher due to the weight of my furniture on a truck, but it eliminates the possibility of my stuff getting lost on stolen on a moving truck. I used two Pods to move 98% of my furniture from a 3 bedroom 2.5 bath home. I had lots of Halloween and Christmas decorations that I moved in addition to two living room sets, 2 bedroom sets, 1 dining room set, and office furniture. So far, everything in the first Pod shipped with zero damage. The second Pod arrived today, but I was unable to open the door. It's possible that things moved around. I called Pods and they are sending someone out to assist me with opening the door to the Pod. I am crossing my fingers that we can get it open without damaging anything.

    Beverly Washington
    -
    August 24, 2022

    Customer #: 163698943 Order #: 3640674 I am a 70 year old widow, living on Social Security, moving from Las Vegas, NV to Santa Maria, CA. My POD was delivered as scheduled on 08/18/22 and was supposed to be picked up on 08/19/22 (my scheduled move date). The driver put an orange tag on my POD, but didn't pick it up. He left me a message to call him, I did-many times with no answer. I called the customer service number, their records show my POD was picked up on 08/19/22. It was not. I had to delay my move to California until 08/20/22, hoping & praying the POD would be picked up before I left. It was not. Each time I call customer service, I'm told the POD was picked up on 08/19/22. Each time I have to explain all over again that my POD is STILL in the parking lot of my apartment in Las Vegas. Each customer service person has given me a different pick-up date. Each date has come & gone and my POD remains in the parking lot of my building in Las Vegas. Management has been understanding, but their patience is wearing thin. I had permission for the POD to take up two spaces, for two days. This is day seven. My fear is someone will break into the POD and steal my belongings. This situation is extremely stressful and is not doing my blood pressure any good. Please somebody help me. I'm at my wits end. I cannot afford to go back to Las Vegas and hire another moving company. Somebody please help me. Customer service continues offer apologies, but I need action. Please, please, please, I'm begging you to help me.

    Payton Shatney
    -
    August 22, 2022

    Had a fantastic drop off driver. The pick up driver on the other hand was a nightmare to work with. He gave us a 3 minute warning of his arrival. We asked to put one thing in the pod to which he said we needed to read the fine print, as it states the pod must be ready by 7am. Our pick up window was not until 11:30-2:30pm. Upon arriving he tried to cancel us, even though our pod was locked and ready. The driver lost his temper for no reason, since it was supposed to be contactless from the get go. We did not need to be home, which is stated in the email. But according to him we did. No where in any emails did they say it needed to be ready by 7am. We went back and checked. If this is a policy, it should be listed in the email that is sent for estimated pick up window. We do not recommend and will not be using pod for our next move.

    Shawna Burris
    -
    June 20, 2022

    The original drop off, pickup, and delivery were fine; however, when I contacted them about picking up the empty pod, they said the nearest date was almost a month out even though the website says 7- 10 days. A neighbor had a pod delivered the same day mine was empty and the driver couldn’t take it on his empty truck. So now I have a pod in my driveway that prevents me from using my garage. Have contacted them several times to no effect. The neighbor canceled their pod because it would have been even longer. They picked his up the next day. Will never use again and will be letting my teacher, military, and first responder friends know about this company.

    PODS Moving & Storage

    Our Address

    4550 Engineers Way Ste 106, North Las Vegas, NV 89081, USA

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