Called to set up an appointment for a repair. Gave all of the information, sat on hold for 10 minutes, no one came back to confirm. Complete waste of my time. I hung up. No one called me back although they had my phone number.
high quality of work always thinking about the rain that is the idea of a roof not only a esthetic .avoids headaches with cheap companies and in a year they have leaks . This company good in custom homes
I was hoping to add to the 5-stars rating of this company because I had work done by them 4½ years ago and was very satisfied with the service and price. They replaced 10 tiles on my house back then and, coincidentally, I now need 10 tiles to replace broken and missing ones. The cost to replace 10 tiles was $426.00 4½ years ago. I was told by Benjamin, the guy that Prestige sent out last week to inspect the roof, that I need to replace 10 tiles. Earlier today, I received an estimate from Prestige of $1,306 for the work. I called them for an explanation of why it costs almost three times as much to do the exact same thing that they did 4½ years ago. I wanted a breakdown of parts and labor. They sent back an email that included the breakdown of charges for the work done in 2016 and the estimate for the work I need done now. "In 2016, Labor: 4 hrs. @ $85/hr., 1-man crew, 10 tiles @ $8.48 per tile." The breakdown for the estimate they gave me today included: "Labor: 8 hrs. @ $125/hr., 2-man crew, 10 tiles @ $16.93 per tile!" They have to be kidding. This doesn't even make sense.
Prestige roofing and the sheet metal dept are awesome.high quality work..I dig these guys..
After receiving a quote that lacked detail and faithful disclosure, while other roofing contractors whom we received bids from were open, displayed integrity and a full fledged bid... The owner Tom R, is very old and wears a " I don't give a damn" character flaw on his sleeve.. He never followed thru on the proper quote and was caught in the act of deception.. Thank goodness we were saved by the Bell and contracted with a highly caring, highly detailed roofing contractor whom even educated us about ensuring the proper procedures would take place.. The righteous Roofing company prepared a thorough bid, ensured permits would be pulled.. Prestige Roofing and specifically Tom R. had a attitude and presented a late bid full of holes and stated no permits were needed.. which was an absolute error..! Relieve yourself of headache and misery.. Tom R should retire from bad deals and bad roofing...
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