It's best to have an appointment your in and out maybe within an hour. If you don't have an appointment be prepared to wait a couple of hours anywhere from 2 to 3 hours. When this place first opened it was really quick now they have to many patients and probably few doctors the wait time is unbelievable long. Update 01/27/20 even with an appointment it's over 2 1/2 hours not good Update 11/14/2021 Getting worse I scheduled and appointment I show up to the appointment and they tell me they don't see my name. Well after 2 hours of waiting I walked out had to reschedule. Time to look for a new primary doctor.They can't keep there staff different nurses all the time. Only one girl has been there since day one. Good luck trying to set an appointment they never pick up there phones
one of employee went for a antigen rapid test, paid $90, 3 days passed she has not received any results. We tried to call ProCare so many times, not a single time they picked up the phone. So she ended going there and the receptionist told her just to wait. There are so many better places in vegas don’t go to this one.
Physician FRANCISCO A. CORPUZ, FNP-C he does care about you health. I never seen a physician than don’t care about they patients his is only for the money. I been going there for many year until this call physician ruin this place. This place is so disorganize. You call 45 minutes they don’t answer they phone at all. With appointment you wait long time in the lobby. You get here at 10:00 am you get out at 12:45 if you are lucky With no Resource. Don’t go here. Unless you want to waste your time. Though out the years that I been there I seen four different physicians. I miss all of them. They were productive and efficient, and they all care about your health.
I’ve been coming here for years and it seems they get slower and slower, you can have a appointment and still won’t get seen til 2 1/2 hrs later. The ladies at the front desk are awesome but that don’t make up the fact they’re slow. Then when you finally get to the back to be seen you have to wait even longer, just for the doctor to come in rude and rush you, as if you’re the reason they’re behind. 🤦🏾♀️ they have to do better!!!
The absolute worst medical office I have been to in my entire life! The doctor was almost 2 hours late, the receptionist had the worst attitude. Last but not least they messed up my medication and forgot to give me a medication that was prescribed. I could not reach the office for 3 days because they did not answer the phone. They still have not sent my medication to my pharmacy.
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