At 6:30am, we woke up to a flooded garage😧. The lady who answered the call was lively and helpful. Pure gave us a service time between 8-10am. Courtesy text messages kept us aware of what to expect. The technician arrived in a timely manner, quickly assessed the problem, and immediately started the replacement. Everything was clean and precise. We were educated on how to insulate the valves and take better care of the tank moving forward. Our job was complete before noon. Daron is professional and thorough. Thank you for sending your best😃
Eddie Lluisma
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March 21, 2023
The set up of the appointment was very smooth, completed in one phone call. They were able to install a new water heater the same day I called. Stephen D was very friendly and knowledgeable. He was very transparent on the process and next steps. I would definitely recommend him and Pure Plumbing & Air. 💯
Thank you guys 🙏🙏🙏
Ramon Gatchalian
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November 12, 2022
Thank goodness for Dave! He installed our water filtration and water softener systems at a very reasonable price, and now we have clean, drinkable water all throughout the house. He even tested the water and demonstrated to us what clean water looks like compared to the hard, mineral filled water that we have in Nevada. We also had a ceiling leak, and he helped us get through the ordeal as painlessly as possible. We really appreciate the initiative that he took to find us the right tub faucet to replace our old broken one. He fixed our tub faucet without a hitch and the leak associated with it, even helping out to make sure that the surface underneath the pipes was dry. Dave is the most professional, most competent and most extraordinary plumber we’ve ever had the good fortune to meet. He really listens to his clients and is very patient when answering all of their questions. It is guys like him that make us stick with Pure Plumbing. We have been their clients for years, and we are very happy with the service they provide. They are always on time when you need them, and they always do the job right the first time. Great value and great service.
Veronica Yamagata
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November 08, 2022
I tried to save a couple of hundred dollars and called another plumber to change out my reverse osmosis filters, which they recommended I needed. It appeared that their technician was not familiar with my system and water spurted out all over the cabinet on onto my kitchen floor. He then took out my filters to his van and I followed because it was highly unusual. He then asked if I had a specific wrench to which I replied, "why would I have tools? Don't you have the necessary tools?" He did not. I told him to please just put everything back and I would call Pure Plumbing instead. He put everything back. Jacob, from Pure Plumbing arrived shortly after. He tested my system, showed me the results and informed that my filters were fine and I did not need to replace them yet. He checked my system to make sure there was no damage and that it was put back correctly. It was. He checked the rest of my home and was very professional and provided options to things he recommended I get fixed. I will always call Pure Plumbing moving forward. They may be a bit higher priced, but you actually do "get what you pay for". Thank you Jacob! You are such a blessing to me!
Mark Carroll
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March 31, 2023
Needed a PVC Pipe elbow joint replaced in my garage that was leaking. Pipe was not under pressure. Just needed to be cut, new joint installed + glue... The same easy fix that happens all the time under your sink. I already removed the drywall.
They wanted to charge me $750.00!
I went to Home Depot, got the join and glue for less than $12 and fixed it myself in less than 20 minutes.
These guys are a complete rip-off.
Not your local honest plumbers... just sad.
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2950 E Sunset Rd #110, Las Vegas, NV 89120, USA
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At 6:30am, we woke up to a flooded garage😧. The lady who answered the call was lively and helpful. Pure gave us a service time between 8-10am. Courtesy text messages kept us aware of what to expect. The technician arrived in a timely manner, quickly assessed the problem, and immediately started the replacement. Everything was clean and precise. We were educated on how to insulate the valves and take better care of the tank moving forward. Our job was complete before noon. Daron is professional and thorough. Thank you for sending your best😃
The set up of the appointment was very smooth, completed in one phone call. They were able to install a new water heater the same day I called. Stephen D was very friendly and knowledgeable. He was very transparent on the process and next steps. I would definitely recommend him and Pure Plumbing & Air. 💯 Thank you guys 🙏🙏🙏
Thank goodness for Dave! He installed our water filtration and water softener systems at a very reasonable price, and now we have clean, drinkable water all throughout the house. He even tested the water and demonstrated to us what clean water looks like compared to the hard, mineral filled water that we have in Nevada. We also had a ceiling leak, and he helped us get through the ordeal as painlessly as possible. We really appreciate the initiative that he took to find us the right tub faucet to replace our old broken one. He fixed our tub faucet without a hitch and the leak associated with it, even helping out to make sure that the surface underneath the pipes was dry. Dave is the most professional, most competent and most extraordinary plumber we’ve ever had the good fortune to meet. He really listens to his clients and is very patient when answering all of their questions. It is guys like him that make us stick with Pure Plumbing. We have been their clients for years, and we are very happy with the service they provide. They are always on time when you need them, and they always do the job right the first time. Great value and great service.
I tried to save a couple of hundred dollars and called another plumber to change out my reverse osmosis filters, which they recommended I needed. It appeared that their technician was not familiar with my system and water spurted out all over the cabinet on onto my kitchen floor. He then took out my filters to his van and I followed because it was highly unusual. He then asked if I had a specific wrench to which I replied, "why would I have tools? Don't you have the necessary tools?" He did not. I told him to please just put everything back and I would call Pure Plumbing instead. He put everything back. Jacob, from Pure Plumbing arrived shortly after. He tested my system, showed me the results and informed that my filters were fine and I did not need to replace them yet. He checked my system to make sure there was no damage and that it was put back correctly. It was. He checked the rest of my home and was very professional and provided options to things he recommended I get fixed. I will always call Pure Plumbing moving forward. They may be a bit higher priced, but you actually do "get what you pay for". Thank you Jacob! You are such a blessing to me!
Needed a PVC Pipe elbow joint replaced in my garage that was leaking. Pipe was not under pressure. Just needed to be cut, new joint installed + glue... The same easy fix that happens all the time under your sink. I already removed the drywall. They wanted to charge me $750.00! I went to Home Depot, got the join and glue for less than $12 and fixed it myself in less than 20 minutes. These guys are a complete rip-off. Not your local honest plumbers... just sad.