Pure Plumbing delivered the most professional plumbing service I've ever used! The dispatcher responded to my inquiry within 1 hour, and was very clear and organized in making the appointment. Travis arrived on time and did a thorough inspection of my issue. He also checked the rest of my home to look for trouble areas, and educated me on some of the risks of my existing plumbing. He even helped me optimize the settings on my water softener! Travis was knowledgeable, professional, and articulate. I will definitely use Pure Plumbing again. They definitely exceeded my expectations.
Late on a Friday night the shower faucet came right out of the wall and water came pouring out. We had to shut the main line off. I called Pure plumbing, they responded quickly. Juan was all the way on the other side of town but he assured me he d be here to help. And he was, in no time at all he saw the problem and fixed it immediately. I am so grateful. And Juan is a really nice guy! Pure plumbing is lucky to have him. Thank you Juan!!!💜
This place is great! Their prices were cheaper than another local plumber and they fit me into the schedule last minute. I had Gary, and he's a great guy and did a fantastic job. He works quickly and fixed my pressure regulator. I will absolutely be coming back and having Gary do any future jobs on my houses.
From beginning to end, everyone was friendly and professional. They responded quickly to the urgency of my issue and had things done in no time. Jason M really loves what he does, and it shows! It’s such a breathe of fresh air when you find a company that has a great work ethic and treats their customers with respect and value. I will be using them from this point forward and recommending them to my friends and family.
BEWARE of SCAM. Paid $432 to replace one hose that I could have done myself. I needed the corroded one fixed so I could attach a hose. The work requested was not completed. Technician, Travis, was very nice and knowledgeable, but the price was astronomical for what they didn't even fix. Travis was at my home for over 2 hours and did 2 minutes of work. He spent the majority of his time assessing other things I needed done and sitting in his truck. I had to go and get him after 30 minutes of him sitting in his truck. I went to his truck and told him that I need for him to please do the job I had called him to do so I could get to work, and he then came inside again. He replaced one hose quickly and said he could not do the other one and I would need a bigger job done that would be an additional $700+ on top of the $432 I just paid. He asked me if he could leave the hose there that he could not attach. That hose was $219 and sits on a shelf. Beware of this company. I will not recommend them and I will not call them again. I called Pure Plumbing because of all of the positive reviews, now I question if they are even real.