I called Rakeman because my toilet was leaking water at the base. They got me scheduled for the next day. The plumber arrived on time and was professional. The plumber changed the wax ring and reinstalled the toilet. He checked to make sure there was no leaks before he left. We haven't had any problems since. I would recommend Rakeman Plumbing to anyone in need of a good plumbing company.
These guys are awesome. After a water heater install from this company.I wanted to find out why the pilot shut down on brand new water heater and get a quote. An old guy came from the company and looked at it and lite the pilot burner. So one would think maybe this is simple task and cost efficient around. I got an bill in the mail from a collections company for $172 to basically light a gas stove. I drove to rakeman plumbing myself and asked what was going on. I paid the $172 to light a gas stove. Talk about knowing right from wrong. I would of lite it for free and asked more business references. Build better business relations.
I was referred to Rakeman by a neighbor who had extensive work done as part of a water leak remediation project. My neighbor referred me to Rocky - I called Rakeman, spoke with a very nice person, Rhonda, who told me that Rocky would call back. I waited a few days and never heard anything from Rocky. I called again, Rhonda told me that he was very busy, but she would give him the message and I should hear from him. I never heard from Rocky or anyone else from Rakeman. I understand if they are too busy to discuss new business, but a professional company should at least have someone return a call. I hope that Rakeman and other businesses realize that while they may be experiencing a lot of new business during this construction "boom", this will come to an end and I, and probably others, will not be calling them in the future.
Do not use this company, they will not do the work that is needed and will steal your money. Do not ever give them or anyone your credit card before the work is done. They did not complete the work but still billed for work that was not done. Save yourself the headache and use a credible plumber because these are not professional plumbers by any means.
This company is sooo unprofessional, the lady that answer the phone in the plumbing department ALL WAYS have a attitude!! I called them on Wednesday for a quote and I still don’t have anything on Friday! I tried calling and the lady with the attitude answers the phone of course unprofessional with an attitude saying she can help me. They are a bad look for the compnay 100% if it was my money I would go else where but it’s the owners money. Smh
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