Roto-rooter was able to fix a small problem that could have easily become a large problem because they responded quickly. I really appreciate answering all my questions and there was no fee for an estimate. I will definitely call them again.
Jacob was very professional layed out everything that he was going to do and what it would cost. He also gave me a next step choice if the first did not work. I was just very pleased.
Great service if you have a clogged drain. Nice friendly people. Buy they don't service water softners as I just foind out. Good company for clogged drains and toliet. Very honest.
The owner MR. Robert insisted to charge for a service that was not complete, unexperienced worker showed up, and didn't even diagnosed the problem, just jumped into conclusions , bottom line the whole company was more interested to make more money than providing satisfactory service, will never call them again, I can't even give them 1 star, they all suck. After 30 minutes negotiating end up paying 275.00 for not doing anything, just for showing up, Trust me if I can humiliate them more in acceptable manner I would for sure. please see photo the way roto rooter employee left, even though got paid, GARBAGE, I am sorry for have to mark on a star otherwise will not be post the review, Unwillingly as they don't deserve even a zero.
I called to ask a question and Melissa was super rude. I would never use a company who is incapable of answering a phone call politely.