Truly excellent team here at Simplicity. Sales reps on the phone are knowledgeable and compassionate and they pretty regularly have discounts of some kind. They can help you through picking the right kind of treatment plan and are not pushy about upselling.
All the techs I've been with have been kind and do their work very well. Always punctual and for facial treatments, appointments usually last around 10 minutes.
Scheduling is easy and they will text and call you to confirm beforehand (which is perfect for forgetful people like me).
For all trans folks out there, this place is very trans friendly. They will take your pronouns and name and you usually don't need to supply your government name to make appointments. Everyone I've interacted with uses my correct name and pronouns, so I really recommend this place.
Alvin Antonio
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November 27, 2022
Been coming to this Summerlin location for some time now. Alissa, my favorite laser technician, is super efficient and great at what she does. She has a very engaging personality, excellent bed side etiquette, gets the job done within my appointment time, there was a visit I was running a little late as I have to drive all the way from The Strip, she took me immediately considering she always has a full schedule of bookings throughout her day. There are other locations I could visit, but with this location in Las Vegas which is open 6 days a week, it’s best to get an appointment here. And why not visit someone you can trust with your special needs!
Brandy Martinez
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October 14, 2022
This company is absolutely the most unprofessional company that I have ever made any business with. They cancel your appointments without any notice and when YOU have to contact them back to get rescheduled they don’t have availability until 2 months from the date. They are absolutely quick on getting your money from your bank account though. I asked to cancel my membership and asked for a refund and they refuse to do either or. I will be contacting my bank because there is no reason why you should be wasting money on a company that doesn’t value your money or time.
Worst company for laser. There are better companies out there that value your money and time as a costumer.
Torey Bennett
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December 23, 2022
I always enjoy my treatments. Everyone is always so friendly and they are so timely. I saw Dominique today and she kept the conversation going (helps the treatment whip by) as well as sharing some great educational tidbits.
SunUpClips
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December 14, 2022
Let me just say these guys are really good at what they do but their managers are horrible. I had to cancel because I got Covid and they wanted a $20 fee and would not let me come back until I paid it. Thankfully I had canceled that card but they had racked it up to $217 for visits I had not even scheduled and I haven’t visited them at all, then they want me to pay them $200 to cancel my membership. Well guess what these guys cannot mess with you’re credit so you do not have to pay that just leave. I suggest customer service classes for the managers.
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7591 W Washington Ave #140, Las Vegas, NV 89128, USA
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Truly excellent team here at Simplicity. Sales reps on the phone are knowledgeable and compassionate and they pretty regularly have discounts of some kind. They can help you through picking the right kind of treatment plan and are not pushy about upselling. All the techs I've been with have been kind and do their work very well. Always punctual and for facial treatments, appointments usually last around 10 minutes. Scheduling is easy and they will text and call you to confirm beforehand (which is perfect for forgetful people like me). For all trans folks out there, this place is very trans friendly. They will take your pronouns and name and you usually don't need to supply your government name to make appointments. Everyone I've interacted with uses my correct name and pronouns, so I really recommend this place.
Been coming to this Summerlin location for some time now. Alissa, my favorite laser technician, is super efficient and great at what she does. She has a very engaging personality, excellent bed side etiquette, gets the job done within my appointment time, there was a visit I was running a little late as I have to drive all the way from The Strip, she took me immediately considering she always has a full schedule of bookings throughout her day. There are other locations I could visit, but with this location in Las Vegas which is open 6 days a week, it’s best to get an appointment here. And why not visit someone you can trust with your special needs!
This company is absolutely the most unprofessional company that I have ever made any business with. They cancel your appointments without any notice and when YOU have to contact them back to get rescheduled they don’t have availability until 2 months from the date. They are absolutely quick on getting your money from your bank account though. I asked to cancel my membership and asked for a refund and they refuse to do either or. I will be contacting my bank because there is no reason why you should be wasting money on a company that doesn’t value your money or time. Worst company for laser. There are better companies out there that value your money and time as a costumer.
I always enjoy my treatments. Everyone is always so friendly and they are so timely. I saw Dominique today and she kept the conversation going (helps the treatment whip by) as well as sharing some great educational tidbits.
Let me just say these guys are really good at what they do but their managers are horrible. I had to cancel because I got Covid and they wanted a $20 fee and would not let me come back until I paid it. Thankfully I had canceled that card but they had racked it up to $217 for visits I had not even scheduled and I haven’t visited them at all, then they want me to pay them $200 to cancel my membership. Well guess what these guys cannot mess with you’re credit so you do not have to pay that just leave. I suggest customer service classes for the managers.