We signed up for Sol-up as they had the best prices and the best reputation. My next door neighbor used them and had been happy with their service. We got off to a little bit of a slow start but when I raised my concerns they were listened to and acted upon fast. After that everything moved very quickly. The install team were great.
These guys are very well run. They were all over all the paperwork with the city, the HOA, NV Energy when we did our solar install. Then, about 18 months after our install, there was a problem with our inverter. I didn't even notice anything was wrong, but they had been remotely monitoring, had already ordered a replacement inverter under warranty, and two days after contacting me, a technician was here and replaced the inverter. It's rare to find a business that can delight its customers simply by being consistently professional and on top of things, and I would recommend Sol-Up to anyone interested in a residential solar power installation.
Sol-up has been wonderful. When we had our inspection done, we found the sellers were less than honest and our "12 year old" roof needed replacement. Not only did Thomas at Sol-up find us a contractor, he coordinated all the days and billing. Brand new roof, solar panels, even painted to match our existing house color! Definitely recommend to anyone looking for solar. Financing options are great as well.
Sol-up as a company has my complete respect. I am not an easy person to deal with because I have so many question about everything that is happening and what everyone is doing. I am not mean about it just very inquisitive. The people that work for Sol-up, on a whole, are nice and accommodating. They answer all my questions to the best of their ability. Secondly, the company has sent out people to check issues ASAP even even when it could not possibly be their fault, after checking the problem doing what they can do, they are do what they can and make sure you are happy with what they did. This is my second house I put solar on with Sol-up. I hope to God that this is my last move but if I had to again I would not even shop around anymore and just ask them to do it.
Other than getting the loan problem solved so far the experience and professionalism has been good. I'll have to wait and see how the install goes, if it's anything like the the beginning I'm sure it's going to be fine. 8/29 The install was just completed, a one day completion. The crew is excellent at their craft and professional, cleaned up their mess around all corners of the house. I have had 5 to 6 different solar companies at my house they are the only ones that fit our needs. Thank you Sol-Up job well done.