Sol-Up’s initial approach is completely different from the other companies. Richie, was totally fine with not closing the deal the day of the proposal. He gave us the information and gave us time to make our decision. We compared four other companies’ offers and at the end of the day their product offer, reputation, and customer service was why we selected Sol-Up.
During the preparation stage they helped us with all the paperwork and HOA approval. They communicated start dates and times with very effectively. Once installation was completed the workers clean up all materials and debris.
We can’t wait to see the difference in our power bill next year.
David Summers
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March 27, 2023
We had Solar installed 1 year ago and added more panels, due to Electric car and swimming pool addition to our home! As usual Sol Up personnel showed up and did and excellent job and left our space clean! From Mike in sales, to Chris project coordinator everything went smoothly and professionally! Also ,wanna thank Brian for getting back to me after business hours,when I had concerns! I highly recommend Sol-Up Solar !!
Gillian Oddo
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October 29, 2022
We signed up for Sol-up as they had the best prices and the best reputation. My next door neighbor used them and had been happy with their service. We got off to a little bit of a slow start but when I raised my concerns they were listened to and acted upon fast. After that everything moved very quickly. The install team were great.
Kathy Guenther
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March 16, 2023
Ahead of time and efficient, personable, expert. Installation was fast and very neat. All employees are the best at their jobs, much appreciated. It's exciting to go Sol-up! All systems "Go". Ready to generate power.
Michael Smith
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December 31, 2022
I signed an agreement with Sol-Up to install solar and upgrade my service panel in July. They scheduled the installation for the end of August. On August 29, the morning of the install, Sol-Up called to inform me that the service panel was back ordered. They asked if I wanted to continue with the solar panel install that morning . I declined because they couldn’t guarantee the delivery of the service panel. I had moved my family out of the house since the power was going to be turned off for the day. Michael Sweet Sr. had stated that he would take care of reimbursing me for my expenses associated with the relocation.
I have still not received a phone call back from the company to give me an update on my install. The day we spoke, they said they would be speaking to the COO and I would receive a call back soon. I never received that call. I called back and spoke with someone a couple of weeks later and she said someone would call me back the next day. That did not happen either. On October 24, I sent an email to Sweet Sr with my receipts for reimbursement and never received a response back.
If I decided to do the install, I would have solar panels on the roof with no way of turning the system on. This company talks so highly of their customer service to which I have not seen. Each time I have spoken to them, they apologized for the lack of response and say it is not the way they do business, but then they do not follow up on their promises. Very disappointing.
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Sol-Up’s initial approach is completely different from the other companies. Richie, was totally fine with not closing the deal the day of the proposal. He gave us the information and gave us time to make our decision. We compared four other companies’ offers and at the end of the day their product offer, reputation, and customer service was why we selected Sol-Up. During the preparation stage they helped us with all the paperwork and HOA approval. They communicated start dates and times with very effectively. Once installation was completed the workers clean up all materials and debris. We can’t wait to see the difference in our power bill next year.
We had Solar installed 1 year ago and added more panels, due to Electric car and swimming pool addition to our home! As usual Sol Up personnel showed up and did and excellent job and left our space clean! From Mike in sales, to Chris project coordinator everything went smoothly and professionally! Also ,wanna thank Brian for getting back to me after business hours,when I had concerns! I highly recommend Sol-Up Solar !!
We signed up for Sol-up as they had the best prices and the best reputation. My next door neighbor used them and had been happy with their service. We got off to a little bit of a slow start but when I raised my concerns they were listened to and acted upon fast. After that everything moved very quickly. The install team were great.
Ahead of time and efficient, personable, expert. Installation was fast and very neat. All employees are the best at their jobs, much appreciated. It's exciting to go Sol-up! All systems "Go". Ready to generate power.
I signed an agreement with Sol-Up to install solar and upgrade my service panel in July. They scheduled the installation for the end of August. On August 29, the morning of the install, Sol-Up called to inform me that the service panel was back ordered. They asked if I wanted to continue with the solar panel install that morning . I declined because they couldn’t guarantee the delivery of the service panel. I had moved my family out of the house since the power was going to be turned off for the day. Michael Sweet Sr. had stated that he would take care of reimbursing me for my expenses associated with the relocation. I have still not received a phone call back from the company to give me an update on my install. The day we spoke, they said they would be speaking to the COO and I would receive a call back soon. I never received that call. I called back and spoke with someone a couple of weeks later and she said someone would call me back the next day. That did not happen either. On October 24, I sent an email to Sweet Sr with my receipts for reimbursement and never received a response back. If I decided to do the install, I would have solar panels on the roof with no way of turning the system on. This company talks so highly of their customer service to which I have not seen. Each time I have spoken to them, they apologized for the lack of response and say it is not the way they do business, but then they do not follow up on their promises. Very disappointing.