Amazing company even 6 months after installation. My project surpassed my expectations, and I'm very pleased with my product and experience. Sales rep was very transparent, and it was spot on with a reasonable budget. I have an electric vehicle, and the solar decision helps us through the current gas situation. Overall 10 stars with peace of mind.
I just had a solar panel system installed on my house. The Sol-up workers that came to my house were on-time, professional, and courteous. They answered all of my questions, and I tend to ask a lot of questions. It was hot out but the workers worked safely and got the work completed as estimated. So far, a great experience!
Most impressive is that Sol-up actually DOES everything it says it will do. From the very first meeting with the sales agent, who discussed panels, lay-outs, inverters, energy production, NV Energy policies, warranties, guarantees, installation timelines and financing alternatives to completion of the installation, turning the system on, and coming out a second time to show us details of the system, service has been excellent. The only other thing I can say is that the city inspector commented several times during the process that this is one of the best quality installations he has seen.
Customer service called to schedule a site survey for Monday but due to conflicting commitments, they had someone on-site this morning which was great! The technician was very professional and explained what he was looking for. Once completed, which took about an hour, he explained what to look forward to next in the process. So far, customer service is outstanding. From Dave (sales) to Edna (office) to Luis (technician), we thank you!
These guys are very well run. They were all over all the paperwork with the city, the HOA, NV Energy when we did our solar install. Then, about 18 months after our install, there was a problem with our inverter. I didn't even notice anything was wrong, but they had been remotely monitoring, had already ordered a replacement inverter under warranty, and two days after contacting me, a technician was here and replaced the inverter. It's rare to find a business that can delight its customers simply by being consistently professional and on top of things, and I would recommend Sol-Up to anyone interested in a residential solar power installation.