I had a complicated drain issue, and Brandon from Superior came and did the troubleshooting, diagnosed the problem quickly, and addressed it in the most non-invasive way possible. He took care to prevent any messes, wore booties in our home, and cleaned up after himself. He was in uniform, and I received text messages letting me know he was on his way. I would be proud to have him as an employee, and if he is representative of all of Superior’ people, I would highly recommend them.
Preston and his father investigated a tree root problem in one toilet, flushed out another obstruction, and ran a camera through all the house's pipes under the house to check for other root damage. Then they discovered and fixed a leak and water damage under the bathroom sink before it resulted in even more serious water damage. And they came in on their day off to do it! Super friendly and knowledgeable, they explained everything in detail. They are my plumbers from now on!
They came on a hurry to fix a leak on a triplex building built by D.R. Horton Ranch Community for first light. A unit sink cold water line was nailed through. Took 10 years to rust/disintegrate for the leak to leak on the 103 units ceiling. Thank you for coming so quick and getting the leak stopped asap!
From my first contact with Kelly to Jacob and his crew, their business name, Superior, says it all. Every one I dealt with was professional, courteous, timely, tidy, and did exactly what and when they proposed. Looking at this front yard, the moment they pulled away, you would never know the huge excavation job that they completed in 115 degree heat to correct the leak in the water main. There is not one rock out of place...amazing! Thank you all, Diana via Nicklin (They get a "10" but there is no option for that in this format)
From the people answering the phone to the plumber they sent, Brandon K. I have to say they were awesome, Brandon is a great asset to this company. I had to have 2 appointments due to getting a new counter top. They showed up the day before to undo all plumbing, and came back the next day as scheduled as put all back to together and replace corroded shut off valves. Brandon is very warm and friendly and took care of everything I needed done. Thank you very much.....