From the people answering the phone to the plumber they sent, Brandon K. I have to say they were awesome, Brandon is a great asset to this company. I had to have 2 appointments due to getting a new counter top. They showed up the day before to undo all plumbing, and came back the next day as scheduled as put all back to together and replace corroded shut off valves. Brandon is very warm and friendly and took care of everything I needed done. Thank you very much.....
I am very very disappointed in their service!! I called because my garbage disposal was backed up. The tech left my house the first time telling me that the issue was fixed. It was not fixed at all. He came back out to my house with another tech and neither of them even had the decency to tell me when they were finished. Instead they completed the job and left before I could test to make sure it was working properly. Their poor service resulted in my bathtub backing up. So again, the tech came back out and fixed the tub. However, he did not really fix it because he broke part of the drain. The bathtub will no longer hold water. I am positive the tech knew what he had done, but he just left without telling me. So disappointing that I spent over $800 for them just to create more problems. Their techs need to learn to communicate and if they know they broke something it needs to be fixed before they leave. I would never recommend this company. What a joke..
Matt was professional and polite, excellent job. Would highly recommend.
Person answering the phone was very nasty and rude. I was trying to explain my situation and she clearly with attitude. DO NOT RECOMMEND!!!!!
From my first contact with Kelly to Jacob and his crew, their business name, Superior, says it all. Every one I dealt with was professional, courteous, timely, tidy, and did exactly what and when they proposed. Looking at this front yard, the moment they pulled away, you would never know the huge excavation job that they completed in 115 degree heat to correct the leak in the water main. There is not one rock out of place...amazing! Thank you all, Diana via Nicklin (They get a "10" but there is no option for that in this format)
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