Titan Solar Power was great in handling our solar installation. From the sale to the install, everything went smoothly with very little effort needed on our part. They handled our HOA, the permitting with the city and they made sure everything was installed properly and cleaned up before they left. They held true to the timeline of installation that they gave us at the time of sale and were very patient with us in regards to scheduling. I have already recommended Titan to two of my family members and they will be getting installed next month. Definitely go with Titan for your solar needs!!!!
We met Courtney a few months ago as she went door to door. My dad has not been in favor of getting solar on his house and she sure changed his mind! She was extremely open and honest, worked hard in the heat, and her level of communication throughout this entire process has been admirable. On the day of install, she brought everyone donuts and coffee and set up a table in the driveway. The week before install, we had 3 different solar companies sales reps come to our door trying to discuss the contract we had with Titan in order to poach the business. Courtney had warned us that some companies will do that and it is pretty shady, so that knowledge was so good to have.
Such a great company. Locked me in at $195 solar bill when this summer I was paying $512. Fast communication and didn’t have to pay until 3 months after the solar was in my roof. The sales rep got back to me super fast with any concerns and questions I had. I definitely understand now why Titan is the number 1 install company in the US. Definitely recommend.
I personally worked with Mike Miller and Trish Hierro, they were very knowledgeable about the whole process, the panel technology, the warranty and the installation process. Trish handled mainly the contract side of the process and made my life very easy. I received weekly updates on the solar panel approval, inspection and installation. The whole process was painless and I would recommend Titan solar to anyone interested.
They did communicate well for the install. However my system went down 1 year later. As it was communicated to me they monitored for outage’s. They do not. It up to you. Took 3 months for replacement part. Ever time I call I wait 2 hours for an agent. Terrible customer service.