Tropical Smoothie Cafe

9773 W Flamingo Rd Suite 100, Las Vegas, NV 89147, USA

About Tropical Smoothie Cafe

3.1 / 5

from reviews

    salvador saucedo
    -
    May 25, 2022

    Tried to come to this location 2 nights in a row and closed both times even though it’s advertised as being open 24 hours! Second attempt was told they won’t have anyone working nights for at least 2 weeks!. I would check out a different location if you’re wanting to come to this location after 7pm.

    Faun Nelson
    -
    June 07, 2022

    Well I was stuck in line is always writing my terrible review earlier I got up to the window after waiting 20 minutes and paying for the smoothie only be told they don’t have the ingredients needed for my smoothie. This place is a complete freaking disaster. Horrible horrible horrible do not go to this location unless you have an hour to hunker down and a freaking line

    Matty Beard
    -
    April 23, 2022

    As I walked in the store, a lady was being helped in front of me. I was there to pick up an order that was already ready. Was not greeted and while one girl just danced around joking and eating behind. never asked once what I needed or what I was there for. I would definitely get rid of the employee who doesn't know how to work is she standing up front. Not very professional while eating where the food is made. Very dissatisfied, satisfied with the drinks though

    Hank Kettle
    -
    May 22, 2022

    If you are the franchise owner of this location, please just sell it already. The service at this particular location is an absolute JOKE. The disappointment endured time after time is egregiously frustrating. Overpriced for under-deliverance. Would rate zero stars if I could. Do not go here. I understand the world right now, we're short staffed and customers have short tempers. But, I have gone to Tropical Smoothie since it was in the other location in the Grand Canyon Plaza (where coffee bean is now), and it's never been this bad. It's simple: make food, make a smoothie, and give it to the customer. BUT, the workers are careless (literally saw one watching Netflix while I was in the drive thru for 30 minutes, and I was the first car...) They lack common sense, the food is subpar, service is abysmal, at this point it's just pure ridiculousness. I've never taken the time to write reviews, because everyone has off days. But, the consistent let down by the staff at this location is INSANE.

    Keith Clement
    -
    June 02, 2022

    The staff is nice, the product is the same product that you get at every other TS. I keep.comomg back... The problem here is the wait time. It's not bad if you go inside but if there are two cars ahead of you, plan on waiting for 15 -20 mins like I did today and every other time I go thru the drive thru. Just save yourself the time and go inside.

    Tropical Smoothie Cafe

    Our Address

    9773 W Flamingo Rd Suite 100, Las Vegas, NV 89147, USA

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