One of the better locations I've been to. I've tried many in Las Vegas, and most of them make smoothies that taste like watered-down juice. This one, on the other hand, makes pretty good-tasting items. The only problem and the reason I give four stars is that multiple times I have gone here and my food takes forever to be made.
Drive thru NEVER takes people's order. They say hi and never respond again. Don't waste your time. 2 times in the last week I have gone and same experience with different ppl working. No customers inside, workers just standing around talking to each other and ignoring ppl in the drive through. Fire and start completing over with staff.
Edit2: Alright, I see you morning crew. I'll take it just as an off-night. Drove back to get my sandwich the following night, had a chat, and left with the product. Very cool, thanks. Original Review: Terrible. Had to wait 30 minutes for 3 sandwiches, which they forgot about. They also thought we didn't order one of them so we had to pull out the receipt. Unfortunate the staff are not that caring either. Also to note, we were the only ones inside waiting for anything the whole 30 minutes Edit: They forgot to put our third sandwich in the bag. Great.
This is the worst Tropical Smoothie location I've ever had experience with. First time I went there was about 3 years ago, it said it was open yet nobody was there to take my order. As if the employees were just asleep or refused to work. I went again a few weeks later while in the area, this time someone was there, the wait was terribly long and the smoothie tasted absolutely disgusting.. I decided to just never go there again. Now 3 years later, I was in the area and kind of wanted a smoothie, I said maybe staff has changed, I mean its been a long time. WRONG... Wait was even longer than I remember it being last time, the smoothie was nothing but crushed ice in a cup with a straw. It had no flavor, no sweetness, no protein for sure. Just a total rip off! If you want your day ruined, go ahead and order from this location. But if you want a good smoothie, avoid this location at all cost!
This location is absolutely horrible. The staff is rude they dont even acknowledge you when you walk in. I understand that they may be under staffed but it doesnt excuses their horrible customer service. I am 7 months pregnant and came here because I need to add more protein to my diet. When I asked how many grams of protein they add when you add whey protein to your smoothie they looked at me like I was stupid and said I dont know. I'm sorry but I feel that is something that should be posted somewhere and at least known when asked.
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