I was born and raised in this city and I've never experienced service like this. Dont get me wrong, the guest service is great in person. Thats where it ends. You can barely get a hold of someone on the phone.
If you care about your health go somewhere else. I was seen for a chronic disorder which was prescribed medication. However this doctors office has no clue on how to send out medication. It's been a week and my pharmacy still hasn't received my prescription, even after I talked to the doctors office to let them know, TWICE. These people don't give two cents about you or your health. Do not go here! UMC ER is more efficient.
alma silvia ramos
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September 01, 2022
Doctors here do not care about your health. I wanted a specific test to be order , and he says you don’t need it to young and healthy , also referrals to a specialist do not give . I will be changing PCP as soon as possible . Do not recommend this clinic .
Donesha Gipson
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January 04, 2023
I just spoke with someone about making an appointment for tomorrow because it seems like my tonsils are swole and my throat hurts.She go ask me have a took a COVID test.First all y'all need to stop thinking that everyone has COVID I don't have COVID I have not been around know one with COVID.Secondly she go tell me that they did not have any openings for this week which I think is bull..The Dr out here in Vegas don't care for nobody I see...This is ridiculous.I will not be returning there nor will I recommend any one to go to this office.
Paige Opp
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August 27, 2022
Apparently the doctors here can't bother to send your prescription to the pharmacy when you ask them to at your appointment or bother to check if the place they send your labs to for blood work takes your insurance. Won't be going back since this place can't even seem to get the easy stuff down.
Ciarra Snow
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June 22, 2022
I’d like to start this off by saying the medical assistant and woman at the front desk were extremely helpful and very sweet. My only issue is with the doctor I saw, Loc Nguyen. I went to establish care, bring up concerning health issues I’ve been facing for an entire month and talk about upping my mental health meds. It him all but five minutes to mention my weight. Stating “my obesity is likely a cause for some of these issues” I politely told him I was not there to speak about my weight, I am not concerned about my weight. I am concerned about a different medical issue. He apologized which I appreciate but then he continuously brought it up again throughout the appointment. I am a perfectly healthy person, my cholesterol and my A1C are in great healthy range, I have hereditary conditions that he perhaps mistook as issues related to weight. They aren’t, they’re genetic. At the end of the appointment he showed me his after care notes that said “obese from excessive calorie intake.” Now if this man would of had an actual conversation with me about my body he’d know I’ve been struggling with an eating disorder since I was a teenager. He’d know I’ve been too sick to eat more than one meal a day for the past month. He’d know I’ve dropped 30 pounds since February but he never asked. It was easier for him to just dismiss me as a fat person. Which is absolutely disgusting and I will be finding another PCP, my only suggestion is that UNLV family medicine perhaps teaches their staff to get more history on a patient before looking at their body mass index and writing them off. I’m thoroughly disappointed.
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I was born and raised in this city and I've never experienced service like this. Dont get me wrong, the guest service is great in person. Thats where it ends. You can barely get a hold of someone on the phone. If you care about your health go somewhere else. I was seen for a chronic disorder which was prescribed medication. However this doctors office has no clue on how to send out medication. It's been a week and my pharmacy still hasn't received my prescription, even after I talked to the doctors office to let them know, TWICE. These people don't give two cents about you or your health. Do not go here! UMC ER is more efficient.
Doctors here do not care about your health. I wanted a specific test to be order , and he says you don’t need it to young and healthy , also referrals to a specialist do not give . I will be changing PCP as soon as possible . Do not recommend this clinic .
I just spoke with someone about making an appointment for tomorrow because it seems like my tonsils are swole and my throat hurts.She go ask me have a took a COVID test.First all y'all need to stop thinking that everyone has COVID I don't have COVID I have not been around know one with COVID.Secondly she go tell me that they did not have any openings for this week which I think is bull..The Dr out here in Vegas don't care for nobody I see...This is ridiculous.I will not be returning there nor will I recommend any one to go to this office.
Apparently the doctors here can't bother to send your prescription to the pharmacy when you ask them to at your appointment or bother to check if the place they send your labs to for blood work takes your insurance. Won't be going back since this place can't even seem to get the easy stuff down.
I’d like to start this off by saying the medical assistant and woman at the front desk were extremely helpful and very sweet. My only issue is with the doctor I saw, Loc Nguyen. I went to establish care, bring up concerning health issues I’ve been facing for an entire month and talk about upping my mental health meds. It him all but five minutes to mention my weight. Stating “my obesity is likely a cause for some of these issues” I politely told him I was not there to speak about my weight, I am not concerned about my weight. I am concerned about a different medical issue. He apologized which I appreciate but then he continuously brought it up again throughout the appointment. I am a perfectly healthy person, my cholesterol and my A1C are in great healthy range, I have hereditary conditions that he perhaps mistook as issues related to weight. They aren’t, they’re genetic. At the end of the appointment he showed me his after care notes that said “obese from excessive calorie intake.” Now if this man would of had an actual conversation with me about my body he’d know I’ve been struggling with an eating disorder since I was a teenager. He’d know I’ve been too sick to eat more than one meal a day for the past month. He’d know I’ve dropped 30 pounds since February but he never asked. It was easier for him to just dismiss me as a fat person. Which is absolutely disgusting and I will be finding another PCP, my only suggestion is that UNLV family medicine perhaps teaches their staff to get more history on a patient before looking at their body mass index and writing them off. I’m thoroughly disappointed.