I used Vegas Valley plumbing a couple of times this year and both times I had a great experience with them. Keith, Josh and Page have been nothing short than amazing to myself and my family and have done everything they can to help us fix a major leak that we had under our slab. We did a re-piping of our hot and cold water lines over our house. It was a big job for sure! They gave us a very fair price and treated us like family the entire time. If you’re not using Vegas Valley Plumbing, you’re doing something wrong in your life. Contact them. You won’t be disappointed. Thank you Keith! Thank you Josh! This redhead appreciates you so much!
Communication, cooperation, professionalism were top-notch. Keith and Matt were super helpful in coordinating with me to complete the repairs needed. They never grew impatient with my never-ending questions. And everything was explained to me in layman terms, considering I know only the bare minimum about plumbing. These guys are great. Very much recommended for your plumbing needs... No matter how big or small the problem is.
Matthew is an exceptional plumber and very friendly as well! He replaced two of my bathtub drains, overflows, and shower heads in my full bathrooms. He is amazing at explaining everything that needs to be done to finish the job. The plumbing rates for Vegas Valley Plumbing are very fair. I will hire them every time I need a plumber!
Do not waste your time with this poorly run plumbing company. Made an appointment for today 2-4pm. The repairman called to tell me he was 30 mins away at 1:45pm. At 2:25pm I called the tech to ask where he was and was told he was outside the building. At 2:45pm I called again and the tech says he is at the wrong building. At 3:17pm I called the scheduling number and the unprofessional female answered thinking she can talk in whatever manner she wants. She hung up in my face and then I called back she tells me she hung up because I was rude. Trying to explain that they have a 2-hour window so the tech was not late. The tech didn't even have what he claimed was the right address. I get a call back from some guy that says he was the owner asking "dude what's my problem, why am I talking to his employee like that." The employee is unprofessional and doesn't have any customer service skills. I called to cancel. I could have let the tech waste his time and not be allowed to enter the home. If you value your time go with a company that can get your address correct, provides customer service and has reasonable time management. Vegas Valley Plumbing is a joke of a plumbing company. Response to the Owner: You thought you were defending your receptionist/the person you sleep with. The only things you did was make yourself look more foolish. I would never give you my business. I would never use your company even if the service was free!
I’m a Realtor and my clients offer require a plumber. I never hesitate to recommend Vegas Valley Plumbing. Past clients have been delightfully surprised by their transparency, kindness, and rates.