My air conditioner went out on Saturday July 3 (of course on a holiday weekend). A friend of mine recommended Windy City so I called them about 5:30 pm and they said they would call me on Sunday July 4th at 8 am to set up a time for a tech to come out (this is the point where I know it’s going to cost a fortune due to it being a holiday and on a Sunday). Windy City called at 8 am and the tech was at my home before 9 am. Thomas was awesome - very professional, great personality and didn’t try to sell me something I didn’t need. He had my air conditioner up and running in less than an hour and it didn’t break the bank. I don’t write many reviews but the outstanding customer service from Windy City went above and beyond my expectations. When you run a business and put your customers first - without seeing it as an opportunity to make a few extra bucks - that to me is first class service. I will recommend this company to everyone and will continue to use them in the future. Thank you!!!
The technician was very knowledgeable but the repair cost was very high. The company wanted 1000 dollars to replace a capacitor, the disconnect, and the contactor. Bought the parts for about a 100 dollars and did the work myself.
Windy City Air Conditioning is a great company. They are professional and are always helpful in any situation. Thank you for all you do! Franki Shults
Response was prompt when I called. Excellent service work from my technician, Thomas! I highly recommend this company
For over 12 years I have had my HVAC serviced by Windy City. They are always on time, professional and provide excellent service with competitive prices. Just had a new system installed. It was a pleasure working with Thomas, Stephen, Isaac and Vern. I definitely recommend Windy City for all your HVAC needs.