I would like to personally thank Kyle for his outstanding service. His attention to detail, passion for his work, dedication to the job and commitment to excellence was greatly appreciated. Kyle worked tirelessly to complete a very complex job. He showed up on time every day and worked late until the night, very rarely taking a breather. He went above and beyond to to explain every detail of the job with constant progress updates. I highly recommend Kyle to perform all plumbing work, not only for his professionalism but also for being a genuine and honest person. Thank you.
I called late on a Friday night and spoke to Cheryl she was extremely polite and caring. I was scheduled for 10 AM-12 PM on Saturday. Phil showed up at 10 AM. Phil is a true professional with wealth of knowledge. He diagnosed our AC unit and we were good to go within minutes. I would call this a life saving service when it is 115 degrees out! I can not say enough about this business. I now have them on speed dial!
(ALMOST 11K DOWN TO 126 DOLLARS) I had this company out to my house a few days ago because I thought my AC system had died. I called to have someone come out and quote me for a new system. That night before they came the next day my system came back on oddly. So that told me maybe it just needs repair. The next day a rep came out and quoted me a price for a new system as I had requested. While talking with the rep I asked to have a technician come out to perform a diagnosis due to the system coming back on the night before but not working again today. He then set up for a technician to come out. When the technician came out I told him a friend of mine who is also a technician told me it may be a compressor issue and thermal overload. I did this to try and give him a start point from another professional who had only made a guess based on what I had told him. The technician then goes to my unit and did a "test" and then said yes your compressor is out and you have an R22 system so you have to replace it all. He never checked anything else with the system. I then called another company for a second opinion. This technician was very thorough and performed a proper diagnostic. It was discovered I had a bad switch in my attic and I needed an electrician. I had that repaired and my AC is on. This company did not provide quality service in the diagnosis aspect of this interaction. I do not trust this company and I do not recommend using them. I went from an almost 11k fix down to a solution that cost 126 dollars all due to proper diagnosis.
Very friendly, explained everything completely. If the installation goes as well as the quoting and financing process I will be very happy. Update: Installation was completed and everything went very well, very pleased with the work
A. 5 ton single speed Carrier was installed 06/22/21, today 06/23/21 no longer blows cold air. Conclusion: simple repair took 2 minutes System works great. I am very pleased with the response time and service provided. B. I am awaiting a call for appointment to clean up the attic entrance. Customer service has shown urgency. I will provide updates as this process continues.