This place is close to my house and that’s the only real incentive for going. I’ve tipped hundreds of dollars to the staff since they’ve opened and occasionally some show gratitude but mostly not. Doesn’t stop me from continuing to tip, but their staff is slightly rude in that sense overall. I’ve been a service worker my whole life and still am, and my natural instinct when a customer tips is to let them know it was appreciated. It’s at least what my company would want me to do. Whoever runs this place does not seem to care about this basic customer service value. I suppose something like this isn’t supposed to offend me, but the tip jar in their shop also says “Karma” as if to say “We are entitled to your tip and we don’t need to show gratitude to anyone.” Which is fine. They’re as nice as they need to be. I know how hard their jobs can be because I’ve worked numerous retail jobs as a cashier. And still tip every single time.
Used to enjoy coming here however sadly the quality of their products over time has worsen it is not what it use to be and this particular brand was a waste of money. I reached out to confirm that this .5 cartridge was not empty as this appeared different then others cartridges however after a quick call I spoke with a gentleman who was very nice however he advised me that the cartridge from that brand comes clear at times or visually looks empty but if smoke appears it’s how it’s supposed to be. However after less then 5 attempts to hit the cartridge and a change of battery it hits as it is empty like when you know your running out. Great staff however the product I would not recommend to anyone and the brand your better off saving your money.
I use to be a regular and sent a few referrals until the product and services fell short and prices went up. They use to give free samples which was an incentive My referrals were also disappointed 😫
I have only been here twice but I am falling in love with it. I like Nicky and everyone is as friendly as most others stores and as far as atmosphere and decor and For my shopping trips first thing is that doing pricing comparison from a few other places at least I find that they are the best deal on flower from Best cultivators in LV.
Excellent customer service and a Great selection. Good prices as well.
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